Junior Systems Analyst

ARETUM

. Respond to and troubleshoot user experience issues and support user questions .

Posted 11/9/2026full-timeRemote • Virginia • United StatesJunior💰 $65,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in web development and application administration, with a strong focus on troubleshooting, system performance monitoring, and security compliance. Proficient in providing tier 1 and tier 2 support for web-based systems while ensuring adherence to service level agreements.

Highest-signal resume keywords

Web DevelopmentApplication AdministrationLinux AdministrationPublic Trust EligibilityContent Management Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingDebuggingSoftware TestingSystem MonitoringSecurity ImplementationTechnical DocumentationDatabase SupportAutomationUser Experience SupportSLA Compliance

Soft Skills

CommunicationProblem-SolvingCollaborationClient InteractionAdaptability

Tools & Technologies

GitHubGitLabJenkinsWeb-Based ApplicationsContent Management Systems

Certifications & Qualifications

Bachelor's DegreePublic Trust Eligibility

Industry Keywords

Controlled Unclassified InformationService DeskIT EnvironmentsSystem InfrastructureUser Support

Tech Stack

Tools & technologies

JenkinsLinux

About the role

Key responsibilities & impact

Respond to and troubleshoot user experience issues and support user questions
Enhance and maintain existing web-based applications, systems, and websites
Help administer and maintain web systems and infrastructure
Perform short-term and long-term tasks assigned by management
Test software for responsiveness and efficiency
Troubleshoot, debug, and upgrade software as required
Monitor system uptime, performance, and health
Create, implement, and validate security and data protection settings
Draft and update technical documentation
Attend and participate in client meetings
Provide primarily tier 1 and tier 2 software and application support for web-based systems
Support content management and systems engineering efforts across multiple IT environments
Handle Controlled Unclassified Information (CUI) and comply with applicable safeguarding requirements
Provide after-hours system support and testing when required

Requirements

What you’ll need

Bachelor’s Degree
Minimum of 2 years of overall experience
At least 1 year must be in web development, application administration, or Linux administration
Understanding of service desk-type environments and SLA requirements
Public Trust Eligibility Required
Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis
Ability to obtain and maintain a Public Trust or Suitability Determination
Sponsorship is not available
Preferred: Hands-on experience with Linux administration
Preferred: Experience supporting enterprise content management systems (CMS)
Preferred: Experience supporting databases
Preferred: Experience with productivity systems like GitHub, GitLab, Jenkins
Preferred: Experience with business systems and automation

Benefits

Comp & perks

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off
Family Leave (Maternity, Paternity)
Short Term & Long-Term Disability
Training & Development