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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and implementing ServiceNow and Nuvolo solutions, with a strong focus on compliance with accessibility standards such as WCAG 2.2 and Section 508. Proficient in technical documentation, software testing, and Agile methodologies to support effective development and deployment processes.
Highest-signal resume keywords
ServiceNow DevelopmentAgile Software DevelopmentTechnical Documentation CreationWCAG 2.2 CompliancePublic Trust Eligibility
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNow ScriptingWorkflows DevelopmentIntegrationsPlatform CustomizationSoftware TestingUnit TestingIntegration TestingSystem TestingKPI ReportingOrder Fulfillment
Tools & Technologies
NuvoloServiceNow
Industry Keywords
Accessibility StandardsSection 508Functional Requirements AnalysisDeployment DocumentationUser Acceptance Testing
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Design, develop, configure, and implement ServiceNow and Nuvolo solutions
- Analyze functional requirements and produce technical solution designs
- Develop workflows, business rules, forms, integrations, reports, dashboards, and notifications
- Build and enhance functionality supporting order fulfillment, inventory management, accessibility enhancements, KPI reporting, and customer support capabilities
- Develop, execute, and document unit, integration, and system tests
- Create technical documentation, including design specifications, deployment documentation, and test scripts
- Troubleshoot and resolve software defects and production issues
- Support O&M activities, enhancement sprints, and platform upgrades
- Participate in demonstrations, sprint reviews, and user acceptance testing activities
- Ensure all development activities comply with WCAG 2.2 and Section 508 requirements
- Support release management and deployment activities across environments
Requirements
What you’ll need- Public Trust Eligibility Required
- Minimum five (5) years of experience performing software development tasks on ServiceNow platforms
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related discipline (or equivalent experience)
- Experience with ServiceNow scripting, workflows, forms, integrations, and platform customization
- Experience with Agile software development practices
- Experience creating technical documentation and executing software testing activities
- Knowledge of accessibility standards including WCAG and Section 508
- Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis
- Ability to obtain and maintain a Public Trust or Suitability Determination
- Sponsorship is not available
Benefits
Comp & perks- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- Family Leave (Maternity, Paternity)
- Short Term & Long-Term Disability
- Training & Development