Account Manager

Aria Care Partners

. Provide excellent customer service .

Posted 10/27/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service capabilities while effectively managing accounts within senior living communities. Proficient in utilizing Salesforce and Microsoft Office applications to analyze market trends and implement strategic plans.

Highest-signal resume keywords

Customer Service ExcellenceSalesforce ProficiencyLife/Health Insurance LicenseAnalytical SkillsAccount Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ForecastingMarket AnalysisAction Plan DevelopmentProblem ResolutionPromotional Material CoordinationInventory ManagementData AnalysisTravel PlanningAuditingCustomer Needs Assessment

Soft Skills

Strong Communication SkillsDependabilityAdaptabilityAttention to DetailTeam Collaboration

Tools & Technologies

SalesforceMicrosoft OfficeExcelWordOutlook

Certifications & Qualifications

Life/Health Insurance License

Industry Keywords

Senior Living CommunitiesSalesHealth InsuranceCustomer RetentionMarket Share Analysis

About the role

Key responsibilities & impact

Provide excellent customer service
Retain existing accounts and facilities
Make periodic visits to key accounts at least once per quarter
Explore account needs and anticipate new opportunities
Contribute marketing and sales information and recommendations to strategic plans and reviews
Prepare and complete action plans
Implement quality and customer-service standards
Resolve problems and complete audits
Identify trends and determine system improvements
Implement change
Identify consumer requirements and marketing opportunities
Define markets and competitors’ shares, strengths, and weaknesses
Forecast projected business and establish targeted market share
Accept ownership for accomplishing new and different requests and explore opportunities to add value
Coordinate promotional material requirements with the marketing department
Inventory promotional stock, place orders, and verify receipt
Plan meetings and attend trade shows
Protect organizational value by keeping information confidential
Manage territory travel and visit nursing home staff and residents
Educate potential facilities about Aria Care Partners’ mission and services

Requirements

What you’ll need

Associate’s or Bachelor’s degree preferred
3-5 years previous applicable experience
Preferred prior work experience within senior living communities, sales, and life/health insurance
Ability to obtain health and life insurance license
Reliable transportation
Ability to lift up to 50 pounds
Valid driver's license and clean driving record
Experience using Salesforce and Microsoft Office applications including Excel, Word, and Outlook preferred
Strong analytical and critical thinking skills
Ability to manage multiple tasks and complete assignments in a timely manner
Accuracy and attention to detail
Adaptability to frequent change, delays, or unexpected events
Dependability and punctuality
Ability to complete the required number of weekly visits efficiently
Ability to work in a team environment
Strong written and verbal communication skills
Ability to educate potential facilities on Aria Care Partners’ mission and services
Currently possess a life/health insurance license or successfully complete the licensing course and exam
Ability to plan weekly travel throughout the state
Daily travel with potential for 75% overnight stay
Must reside within the territory

Benefits

Comp & perks

Competitive Base Pay + bonus
Mileage reimbursement
PTO and Paid Holidays for FT Employees
401k Retirement Plan with Company Match
Medical, dental, and vision insurance
Company match for HSA
FSA
Company-paid EAP
Life and disability insurance