Account Manager

Aria Care Partners

. Provide excellent customer service .

Posted 9/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $50,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills while managing key accounts and identifying marketing opportunities within senior living communities. Proficient in utilizing Salesforce and Microsoft Office applications to analyze data and contribute to strategic planning.

Highest-signal resume keywords

Customer Service ExcellenceSalesforce ProficiencyLife/Health Insurance LicenseAnalytical SkillsAccount Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ForecastingMarket AnalysisAction Plan DevelopmentInventory ManagementQuality Standards Implementation

Soft Skills

Strong Communication SkillsDependabilityAttention to DetailAdaptabilityTeam Collaboration

Tools & Technologies

SalesforceMicrosoft OfficeExcelWordOutlook

Certifications & Qualifications

Life/Health Insurance License

Industry Keywords

Senior Living CommunitiesCustomer RetentionPromotional Material CoordinationTrade Show AttendanceNursing Home Staff Engagement

About the role

Key responsibilities & impact

Provide excellent customer service
Retain existing accounts and facilities
Maintain rapport with key accounts through visits at least once per quarter
Explore specific account needs and anticipate new opportunities
Contribute marketing and sales information and recommendations to strategic plans and reviews
Prepare and complete action plans
Implement quality and customer-service standards
Resolve problems and complete audits
Identify trends and determine system improvements
Identify marketing opportunities by assessing consumer requirements, market conditions, competitor share, strengths, and weaknesses
Forecast projected business and establish targeted market share
Accept ownership for accomplishing new and different requests and explore opportunities to add value
Coordinate promotional material requirements with the marketing department
Inventory stock, place orders, and verify receipt
Plan meetings and attend trade shows
Protect organizational value by keeping information confidential
Educate potential facilities about Aria Care Partners’ mission and services
Manage territory travel throughout the state and visit nursing home staff and residents

Requirements

What you’ll need

Associate’s or Bachelor’s degree preferred
3-5 years previous applicable experience
Preferred prior work experience within senior living communities, sales, and life/health insurance
Ability to obtain health and life insurance license
Reliable transportation
Ability to lift up to 50 pounds
Valid driver's license and clean driving record
Experience using Salesforce and Microsoft Office applications including Excel, Word, and Outlook preferred
Strong analytical and critical thinking skills
Ability to manage multiple tasks and complete assignments in a timely manner
Accuracy and attention to detail
Ability to adapt to changes, delays, or unexpected events
Dependability and punctuality
Ability to complete required weekly visits efficiently
Ability to work in a team environment
Strong written and verbal communication skills
Currently possess a life/health insurance license or ability to successfully complete the licensing course and exam
Ability to plan weekly travel throughout the state to visit nursing home staff and residents
Daily travel with potential for 75% overnight stay
Must reside within the territory

Benefits

Comp & perks

Competitive Base Pay + bonus
Mileage reimbursement
PTO and Paid Holidays for FT Employees
401k Retirement Plan with Company Match
Medical, dental, and vision insurance
Company match for HSA
FSA
Company-paid EAP
Life and disability insurance