Technical Solutions Engineer

Arista Networks

. Respond to customer product inquiries by telephone or written internet-based email .

Posted 9/16/2026full-timeRemote • IrelandJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in troubleshooting and supporting network protocols and technologies, with strong analytical skills and the ability to communicate effectively with customers and development teams. Proficient in using troubleshooting tools and has a solid understanding of the networking industry.

Highest-signal resume keywords

Network Protocols ExperienceTroubleshooting Tools ProficiencyLinux Comfort LevelAnalytical SkillsCustomer Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Network ProtocolsTroubleshootingDebuggingConfigurationInstallationAAA/TACACSBGPDHCPIPv4/IPv6SNMP

Soft Skills

Analytical AbilitiesCollaborationCommunication SkillsLearning AptitudeTeaching Aptitude

Tools & Technologies

IXIATcpdumpWiresharkLinuxC++JavaPythonPerlJavaScriptShell Scripting

Certifications & Qualifications

Industry CertificationsTAC Experience

Industry Keywords

Networking IndustryProduct SupportTechnical CommunicationProduct DevelopmentNetwork Compatibility

Tech Stack

Tools & technologies

JavaJavaScriptLinuxPerlPythonShell ScriptingC++

About the role

Key responsibilities & impact

Respond to customer product inquiries by telephone or written internet-based email
Resolve customer concerns arising during installation, operation, maintenance, product application, or compatibility matters
Troubleshoot hardware equipment and software applications and recommend corrective action
Document customer communication and recurring technical issues to support product quality programs and product development
Support all Arista products and network protocols and features covered by EOS
Work directly with customers and, when needed, software and hardware development teams
Recreate issues in a dedicated lab environment
Collaborate with Customer Engineering and Software and Hardware development teams to diagnose and communicate problems in multiple technical contexts

Requirements

What you’ll need

Minimum of 1–5 years hands-on experience in designing, deploying, configuring, supporting, troubleshooting, debugging, or administering network protocols and technologies
Working knowledge of the networking industry, products, and protocols
Experience with AAA/TACACS, ACL, ARP, BGP, DHCP, Ethernet, Flow Control, ICMP, IGMP, IPv4/IPv6, LACP, LLDP, MPLS, NAT, OpenFlow, OSPF, PIM, QoS, RIP, sFlow, SNMP, STP/RSTP/MST, VARP/VRRP, VLAN, and VRF
Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark or similar tools highly desired
Strong comfort level with Linux highly desired
Familiarity with C++, Java, Python, Perl, JavaScript, or shell scripting is a plus
Strong analytical and triage abilities
High aptitude for learning and teaching
Excellent written and verbal communication skills
Collaborative approach
Minimum education is an MS in a technical field; CS/EE/ITP preferred
Industry certifications preferred
Prior TAC experience preferred

Benefits

Comp & perks

Employees can work remotely
Work-life balance
Inclusive work environment
Dedicated lab environment for recreates