Field Engineer

Aristocrat

. Serve as the primary technical contact for assigned customer sites .

Posted 10/9/2026full-timeTulsa • Oklahoma • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing software installations, upgrades, and hardware configurations while ensuring customer satisfaction and system stability. Proficient in troubleshooting technical issues and collaborating with stakeholders to meet operational requirements.

Highest-signal resume keywords

Windows Server EnvironmentsLinux Server EnvironmentsDatabase AdministrationNetworking TechnologiesTechnical Certifications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software InstallationHardware ConfigurationTroubleshootingProject ManagementVirtualizationClustered ServersContainersSAN Environments

Soft Skills

Strong Communication SkillsCustomer SupportIndependent Task Management

Tools & Technologies

Microsoft Office SuiteKubernetes

Certifications & Qualifications

A+Network+Microsoft CertificationsCisco Certifications

Industry Keywords

Casino EnvironmentsGaming LicensesTribal Gaming Licenses

Tech Stack

Tools & technologies

KubernetesLinux

About the role

Key responsibilities & impact

Serve as the primary technical contact for assigned customer sites
Ensure alignment with customer business needs
Plan, coordinate, and complete software installations, upgrades, and hardware configurations
Troubleshoot software, firmware, and hardware issues
Develop and manage project plans for timely execution
Provide post-installation support to maintain system stability and customer satisfaction
Collaborate with stakeholders to meet regulatory and operational requirements
Document processes and prepare detailed reports for continuous improvement
Manage multiple tasks independently in a fast-paced, evolving environment
Travel up to 75% to support client locations and project activities
Engage in pre-sales consultation, implementation, and post-sales technical support

Requirements

What you’ll need

Associate’s degree in Information Technology or a related field (or equivalent experience)
2+ years of relevant technical experience
Strong knowledge of Windows and Linux server environments, virtualization, and networking concepts
Experience with database administration and enterprise networking technologies
Familiarity with clustered servers, containers (e.g., Kubernetes), and SAN environments is a plus
Proficiency in Microsoft Office suite (Outlook, Word, Excel, Teams)
Strong communication skills with the ability to explain technical concepts to varied audiences
Technical certifications such as A+, Network+, Microsoft, or Cisco are a plus
Experience in casino or gaming environments is helpful but not required
Must be eligible to acquire relevant gaming licenses, including Tribal Gaming Licenses

Benefits

Comp & perks

Annual bonuses and incentives may be available depending on role and location
Health and wellbeing benefits may be available depending on role and location
Paid time off may be available depending on role and location
Retirement plans may be available depending on role and location
Insurance coverage may be available depending on role and location
Other local or statutory benefits may be available depending on role and location
Comprehensive pay and benefits package
Pay-for-performance compensation approach