Field Engineering Supervisor

Aristocrat

. Direct the efforts of the Field Engineer team to deliver technical assistance for sales account teams, development, engineering, product management, and tribal casino customers .

Posted 9/22/2026full-timeRemote • Oklahoma • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and project management capabilities, with expertise in coordinating technical teams and ensuring compliance with tribal gaming regulations. Proficient in developing proposals and conducting training while maintaining effective communication across multi-functional teams.

Highest-signal resume keywords

Leadership ExperienceProject ManagementCasino Gaming ExperienceMicrosoft Office Suite ProficiencyInterpersonal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements AnalysisProject SchedulingDefect TriageProcess ImprovementTechnical TrainingProposal DevelopmentDesign PlanningAudit Inspection

Soft Skills

Decision-MakingCritical ThinkingAnalytical AbilitiesInitiative-TakingOrganizational Skills

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft ProjectMicrosoft Visio

Industry Keywords

Field EngineeringCustomer ServiceTribal CasinoGaming Regulations

About the role

Key responsibilities & impact

Direct the efforts of the Field Engineer team to deliver technical assistance for sales account teams, development, engineering, product management, and tribal casino customers
Coordinate Field Engineer group activities supporting client-facing units, product development, technical staff, product administration, and tribal casino customers
Lead requirements analysis, project scheduling, defect triage, and process improvement initiatives
Collaborate with departmental management and partners to achieve business goals
Communicate expectations and provide mentorship to team members
Ensure accurate documentation and timely reporting of project and process responsibilities
Conduct corrective training and counseling to maintain compliance with company policies
Lead research, design, and development phases, ensuring projects are completed on time and within budget
Develop proposals, statements of work, designs, plans, and schedules
Schedule and conduct technical and clerical training for new-hire Field Engineers
Coordinate interviews for potential Field Engineer candidates
Supervise work schedules and ensure compliance with local, state, and federal tribal gaming regulations
Perform routine audits and inspections of Aristocrat equipment in customer server rooms

Requirements

What you’ll need

Bachelor's degree or equivalent experience
4+ years of leadership experience in the Field or Customer Service
Casino gaming experience preferred
Initiative-taking ability and ability to supervise multiple small to medium-sized projects of low to medium complexity
Strong planning and organizational skills, with a consistent record of diligence
Effective interpersonal skills, including significant written and verbal communication
Outstanding decision-making, critical thinking, and analytical abilities
Ability to lead and collaborate within a multi-functional team across different levels
Proficiency in Microsoft Office Suite (Word, Excel, presentation software, Project, Visio)
Ability to work independently and lead technical initiatives
Travel required – 0 - 25%

Benefits

Comp & perks

Annual bonuses and incentives may be available depending on role and location
Health and wellbeing benefits may be available depending on role and location
Paid time off may be available depending on role and location
Retirement plans may be available depending on role and location
Insurance coverage may be available depending on role and location
Other local or statutory benefits may be available depending on role and location