Manager, AR Billing & Collections – Americas

Aristocrat

. Own Americas billing and collections outcomes, including billing quality, aging, customer escalations, dispute resolution, and collection performance .

Posted 11/3/2026full-timeLas Vegas • Nevada • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in accounts receivable, billing, and collections management, with a strong focus on process improvement, team leadership, and automation. Proven ability to partner with offshore teams and drive standardization while maintaining high-quality customer service.

Highest-signal resume keywords

Accounts Receivable ManagementBilling Operations LeadershipProcess StandardizationAI-Enabled Tools FamiliarityCustomer Dispute Resolution

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

BillingCollectionsAccounts ReceivableOrder-To-Cash OperationsProcess ImprovementPerformance Metrics ReviewAutomation OpportunitiesCredit Risk ManagementDispute ResolutionCash Application

Soft Skills

Strong CommunicationPrioritizationCustomer ManagementTeam LeadershipJudgment-Based Decision Making

Tools & Technologies

AI-Enabled ToolsWorkflow AutomationDashboardsEfficiency Applications

Industry Keywords

Billing QualityAging ManagementCustomer EscalationsService ExpectationsSOP Adherence

About the role

Key responsibilities & impact

Own Americas billing and collections outcomes, including billing quality, aging, customer escalations, dispute resolution, and collection performance
Lead the Billing Operations Lead - Americas, Collections Supervisor, and AR Resolution Team
Partner with the India AR Delivery Hub for standardized billing support and cash application dependencies
Ensure US-based AR work focuses on customer-facing, judgment-based, and exception-based activities
Set priorities, review performance metrics, and identify process improvements across billing, collections, and resolution workstreams
Partner with the Credit & Risk Supervisor on high-risk accounts, credit holds/releases, and collection blocking issue strategy
Support transition of routine billing activity to India while maintaining Americas accountability
Develop team capability, role clarity, SOP adherence, and service expectations
Identify and prioritize automation opportunities across Americas billing, collections, disputes, and blocking issues
Drive adoption of approved AI-enabled tools and automated reporting to improve billing accuracy, collection efficiency, aging management, and resolution cycle time

Requirements

What you’ll need

4+ years of experience in accounts receivable, billing, collections, or order-to-cash operations
2+ years of people leadership experience or demonstrated readiness to manage leads/supervisors and specialist teams
Strong knowledge of billing, collections, customer disputes, and AR controls
Ability to partner with offshore/shared-service teams and drive process standardization
Strong communication, prioritization, and customer blocking issue management skills
Familiarity with approved AI-enabled tools, workflow automation, dashboards, and common efficiency applications
Las Vegas, NV, US location
Hybrid work arrangement

Benefits

Comp & perks

Annual bonuses and incentives may be available depending on role and location
Health and wellbeing benefits may be available depending on role and location
Paid time off may be available depending on role and location
Retirement plans may be available depending on role and location
Insurance coverage may be available depending on role and location
Other local or statutory benefits may be available depending on role and location
Comprehensive pay and benefits package
Pay-for-performance compensation philosophy