People Partner – Specialist I

Aristocrat

. Provide customer service by responding to elevated and complex People & Culture inquiries from employees, P&C business partners, and managers .

Posted 10/12/2026full-timeNoida • IndiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex People & Culture inquiries and providing exceptional customer service, with a strong focus on Workday data maintenance and process improvement. Proficient in handling multiple HR systems and case tools to support employee needs effectively.

Highest-signal resume keywords

Workday Data MaintenanceCustomer Support SkillsEIB Load ManagementBusiness Process Data MappingCommunication Abilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

People & Culture TransactionsData ReportingCase DocumentationEmployee Data UpdatesKnowledge Guides Utilization

Soft Skills

Advisory AbilitiesCollaboration SkillsProblem-Solving Skills

Tools & Technologies

WorkdayCase ToolsTicketing Systems

Industry Keywords

Tier 1 Customer CareLocal BenefitsTalent AcquisitionP&C Inquiries

About the role

Key responsibilities & impact

Provide customer service by responding to elevated and complex People & Culture inquiries from employees, P&C business partners, and managers
Handle inquiries through email, chat, phone, and ticketing systems
Manage inquiries using knowledge guides and resources across HR systems
Document inquiries, customer details, case information, and updates in a case tool
Communicate resolutions to requesters or forward complex issues to the relevant team
Perform employee data updates, including bulk EIB imports into Workday
Validate business process data mapping
Manage critical Tier 1 issues and record case details and resolutions
Complete People & Culture transactions and data reporting using Workday and other systems
Manage complex inquiries and update employee information
Support employees through consultative efforts or external vendors
Refine People & Culture systems, processes, and reports
Support the assigned region within the relevant shift pattern and hours

Requirements

What you’ll need

2+ years of experience operating within a P&C Tier 1 customer care environment
Acute knowledge of local benefits, talent acquisition, and Workday data maintenance processes and policies
Verified experience in managing detailed issues effectively and swiftly
Excellent customer support skills and proficiency in addressing sophisticated requests
Experience managing extensive EIB loads and validating business process data mapping in Workday
Strong advisory abilities and capacity to support employees directly or via third-party vendors
Close consideration and a strong resolve to develop People & Culture systems and processes
Strong communication abilities and capacity to collaborate effectively within a group
Ability to work with multiple HR systems and case tools efficiently

Benefits

Comp & perks

Annual bonuses and incentives may be available depending on role and location
Health and wellbeing benefits may be available depending on role and location
Paid time off may be available depending on role and location
Retirement plans may be available depending on role and location
Insurance coverage may be available depending on role and location
Other local or statutory benefits may be available depending on role and location
Comprehensive pay and benefits package
Pay-for-performance compensation approach