People Partner, Specialist I

Aristocrat

. Provide customer service for elevated and complex People & Culture inquiries from employees, People & Culture business partners, and managers through email, chat, phone, or ticketing systems .

Posted 9/29/2026full-timeNoida • IndiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing customer service for complex People & Culture inquiries, utilizing Workday for data maintenance and reporting, and effectively managing advanced requests while ensuring compliance with local benefits and talent acquisition processes.

Highest-signal resume keywords

Workday Data MaintenanceCustomer Service SkillsEIB Load ManagementBusiness Process Data MappingAdvisory Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ReportingCase Tool ManagementEmployee Data UpdatesHR Systems ApplicationPeople & Culture Transactions

Soft Skills

Communication AbilitiesCollaboration SkillsProblem-Solving SkillsAttention to DetailCustomer Care

Tools & Technologies

WorkdayTicketing SystemsKnowledge Guides

Industry Keywords

People & CultureTalent AcquisitionLocal BenefitsP&C Tier 1 Customer Care

About the role

Key responsibilities & impact

Provide customer service for elevated and complex People & Culture inquiries from employees, People & Culture business partners, and managers through email, chat, phone, or ticketing systems
Resolve inquiries accurately and quickly using knowledge guides and resources across multiple HR systems
Record inquiries, customer details, case information, and updates in a case tool
Communicate resolutions or escalate complex issues to the appropriate team
Perform employee data updates, including bulk EIB imports into Workday
Validate business process data mapping
Handle critical issues from Tier 1 and document and communicate resolutions
Complete People & Culture transactions and data reporting using Workday and other systems
Handle elevated and advanced requests, update employee data, and assist employees through consultative actions or third-party vendors
Maintain and improve People & Culture systems, processes, and reports
Support the assigned region according to the relevant shift pattern and hours

Requirements

What you’ll need

2+ years of experience operating within a P&C Tier 1 customer care environment
Acute knowledge of local benefits, talent acquisition, and Workday data maintenance processes and policies
Verified experience in managing detailed issues effectively and swiftly
Outstanding customer service skills and ability to handle advanced requests
Experience handling large-scale EIB loads and verifying business process data mapping in Workday
Strong advisory skills and ability to assist employees directly or through third-party vendors
Careful focus and a strong dedication to advancing People & Culture systems and processes
Strong communication abilities and capacity to collaborate effectively within a group
Ability to apply multiple HR systems and case tools effectively
Ability to work within the relevant regional shift pattern and hours

Benefits

Comp & perks

Annual bonuses and incentives may be available depending on role and location
Health and wellbeing benefits may be available depending on role and location
Paid time off may be available depending on role and location
Retirement plans may be available depending on role and location
Insurance coverage may be available depending on role and location
Other local or statutory benefits may be available depending on role and location
Comprehensive pay and benefits package
Pay-for-performance compensation approach