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Responsible Gaming Manager
Aristocrat. Lead and promote Responsible Gaming initiatives throughout Aristocrat Interactive's North American iLottery operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Responsible Gaming principles, regulatory compliance, and player protection strategies, with a strong ability to develop and implement policies and training programs. Proven track record in project management and collaboration with stakeholders across the gaming industry.
Highest-signal resume keywords
Responsible Gaming ExpertiseRegulatory ComplianceProject ManagementData AnalysisTraining Program Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Responsible Gaming PoliciesGovernance FrameworksPlayer Protection StrategiesData AnalysisPerformance MetricsCompliance ProgramsAudit SupportProgram ImplementationResearch SkillsPlayer Behavior Analysis
Soft Skills
Written CommunicationPresentation SkillsRelationship BuildingInfluencing SkillsAnalytical Thinking
Certifications & Qualifications
Professional Certification in ComplianceProfessional Certification in Responsible GamingProject Management Certification
Industry Keywords
ILotteryGaming ComplianceLottery OperationsRegulatory AffairsWorld Lottery Association (WLA)National Council on Problem Gambling (NCPG)IGamingSports BettingResponsible Gaming FrameworksPlayer Protection Tools
About the role
Key responsibilities & impact- Lead and promote Responsible Gaming initiatives throughout Aristocrat Interactive's North American iLottery operations
- Partner with customers and internal stakeholders to develop, implement, maintain, and improve customer-specific Responsible Gaming policies, programs, and player protection strategies
- Facilitate governance meetings and lead annual strategic reviews
- Support certification and audit activities, ensuring alignment with enterprise standards and industry guidelines
- Develop training and awareness programs to embed Responsible Gaming throughout the player lifecycle
- Provide subject matter expertise on Responsible Gaming frameworks, regulatory requirements, and player protection tools
- Review Responsible Gaming controls and player protection measures, and generate reporting and performance metrics
- Identify opportunities to improve responsible play initiatives through research, data analysis, and partner engagement
- Collaborate with internal and external partners on research, education, and awareness activities
- Support Group Empowering Safer Play initiatives in the US and North America in partnership with Aristocrat Group Responsible Gameplay
Requirements
What you’ll need- Bachelor's degree in a relevant field
- Over 3 years of experience in Responsible Gaming, gaming compliance, lottery operations, iLottery, regulatory affairs, or a related field
- Experience developing, implementing, or coordinating policies, governance frameworks, or compliance programs
- Strong understanding of Responsible Gaming principles, player protection programs, and regulatory expectations within a regulated gaming environment
- Demonstrated ability to establish relationships and influence collaborators across customer, regulatory, and internal business functions
- Strong project management, analytical, written communication, and presentation skills
- Ability to manage multiple customer programs and priorities simultaneously
- Ability to travel periodically to customer locations, conferences, and industry events
- Experience working directly with lotteries, iLottery, iGaming, sports betting, or other regulated gaming operators
- Knowledge of World Lottery Association (WLA) Responsible Gaming Frameworks and certification initiatives
- Familiarity with National Council on Problem Gambling (NCPG) standards and guidelines
- Experience supporting responsible gaming audits, certifications, or regulatory reviews
- Experience analyzing player behavior, responsible gaming metrics, and program performance data
- Experience developing training programs, awareness campaigns, or collaborator engagement initiatives
- Professional certification in compliance, responsible gaming, project management, or a related field
Benefits
Comp & perks- Annual bonuses and incentives may be available depending on role and location
- Health and wellbeing benefits may be available depending on role and location
- Paid time off may be available depending on role and location
- Retirement plans may be available depending on role and location
- Insurance coverage may be available depending on role and location
- Other local or statutory benefits may be available depending on role and location