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Senior Tech Lead, SaaS
Aristocrat. Provide technical help and incident troubleshooting for SVN, Perforce, GitHub, and other business-critical applications .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Expertise in application support, incident troubleshooting, and performance tuning for version control systems, with strong skills in Python and Bash scripting for automation. Proven ability to collaborate with international teams and maintain system documentation while adhering to security principles and change control procedures.
Highest-signal resume keywords
Linux AdministrationSVN SupportGitHub ConfigurationPerformance TuningPython Scripting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Application SupportIncident TroubleshootingSystem ConfigurationPerformance TuningTechnical DevelopmentAutomation ScriptingFunctional AnalysisChange Control ProceduresTechnical Recovery PlansEnvironment Maintenance
Soft Skills
Good Communication SkillsInterpersonal SkillsCollaborative ApproachDetail-OrientedProblem-Solving
Tools & Technologies
SVNGitHubPerforceGrafanaPRTGJiraConfluenceSaaS SystemsOn-Premises SystemsDevOps Tools
Industry Keywords
Information TechnologySystem Performance MonitoringApplication Environment IssuesSecurity RecommendationsFunctional Specifications
Tech Stack
Tools & technologiesGrafanaLinuxPythonSubversion
About the role
Key responsibilities & impact- Provide technical help and incident troubleshooting for SVN, Perforce, GitHub, and other business-critical applications
- Conduct functional analysis, system configuration, and technical development of SCM tools
- Monitor system performance and propose balanced solutions and modifications
- Perform performance tuning for slow-running processes
- Address application changes according to security recommendations
- Partner with worldwide groups to apply and supervise application updates and configuration adjustments
- Support version control applications and other SaaS and on-premises systems
- Maintain non-technical system documentation, process flow charts, and build documents
- Discuss requirements with end users and develop functional specifications with Business Analysts
- Follow Change Control procedures and perform regular environment refreshes and maintenance
- Diagnose and resolve application environment issues
- Install, configure, upgrade, and optimize application environments
- Develop and implement technical recovery and continuity plans
Requirements
What you’ll need- Minimum of 7+ years of experience in administration, configuration, and support of Linux, SVN, GitHub, Perforce, and DevOps tools
- Proficiency in Python and Bash scripting for automation
- Proven capability to deliver application support and resolve incidents promptly
- Experience in performance tuning and applying security principles
- Demonstrated success collaborating with international teams to deploy technical solutions
- Familiarity with Grafana and PRTG monitoring tools
- Familiarity with Jira and Confluence project management tools
- Good oral and written communication skills
- Ability to detail technical specifications clearly and concisely
- Strong interpersonal skills and a collaborative approach to develop balanced business solutions
- A Bachelor’s Degree or equivalent experience in Information Technology or a related field
Benefits
Comp & perks- Annual bonuses and incentives may be available depending on role and location
- Health and wellbeing benefits may be available depending on role and location
- Paid time off may be available depending on role and location
- Retirement plans may be available depending on role and location
- Insurance coverage may be available depending on role and location
- Other local or statutory benefits may be available depending on role and location
- Comprehensive pay and benefits package
- Pay-for-performance compensation approach