Academic Success Advisor

Arizona State University

. Provide professional academic advising to undergraduate business students and other interested undergraduate students .

Posted 10/8/2026full-timeTempe • Arizona • United StatesMid-LevelSenior💰 $46,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in academic advising, utilizing student information systems like PeopleSoft and DARS, and employing strong communication and organizational skills to support student success and retention.

Highest-signal resume keywords

Academic Advising ExperiencePeopleSoft ProficiencyDARS ProficiencySalesforce ExperienceMicrosoft Office Applications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Academic AdvisingStudent Information SystemsCRM SystemsMicrosoft OfficeData Reporting Tools

Soft Skills

Communication SkillsProblem-Solving SkillsCritical ThinkingTime ManagementOrganizational Skills

Tools & Technologies

EAdvisorSalesforcePeopleSoftDARSMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft AccessMicrosoft PowerPoint

Industry Keywords

Higher EducationStudent SuccessRetentionDegree CompletionAcademic Policies

About the role

Key responsibilities & impact

Provide professional academic advising to undergraduate business students and other interested undergraduate students
Support student success, retention and timely degree completion
Advise students individually and in group/class settings through in-person, phone, Zoom, email and other technology
Monitor student academic progress using eAdvisor, Salesforce, PeopleSoft, DARS and reporting tools
Conduct phone outreach regarding academic options, course selection and registration
Respond to current, prospective and transitioning student questions and concerns
Interpret university, college and program-level academic policies and procedures
Counsel students on degrees, extracurricular activities, study abroad, research and internships
Collaborate with students, faculty and staff to promote academic success
Assist students and parents in crisis and make referrals to appropriate support services
Participate in and present academic advising and skill-development workshops
Attend and participate in Undergraduate Program events, including orientation, welcome events, WPC 101 and convocation
Teach a first-year student success course as needed

Requirements

What you’ll need

Bachelor's degree; OR, any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved
Strong technical, administrative, organizational, written and verbal communication skills
Experience working with students in higher education/college-level academic advising
Experience using student information systems such as PeopleSoft and DARS
Experience using Microsoft Office applications including Outlook, Word, Excel, Access and PowerPoint
Experience using CRM systems such as Salesforce
Knowledge of ASU academic structure and organization
Problem-solving, critical thinking and time management skills
Ability to rapidly learn and effectively utilize new technology, practices and policies
Ability to work extended hours, including evenings and/or weekends, as needed
Willingness to travel to multiple campus locations in the Phoenix metropolitan area
Ability to pass pre-employment screening, criminal background check and fingerprint check
Cover letter and resume or CV required with application

Benefits

Comp & perks

Hybrid work arrangement with a minimum of 60% of the regular workweek at the primary ASU work location
Flexible work options, including alternative work schedules
Campus shuttle available for travel between campus locations
Comprehensive benefits package
Work-life balance initiatives
Tobacco-free university