Enrollment Coordinator

Arizona State University

. Serve as a critical point of contact for students via phone calls, chats, emails, and texts .

Posted 10/27/2026full-timeScottsdale • Arizona • United StatesJunior💰 $42,400 - $47,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and a customer-first mentality while effectively engaging with students and supporting their enrollment journey. Possesses critical thinking abilities to identify process improvements and enhance student experiences.

Highest-signal resume keywords

Customer-First MentalitySalesforce KnowledgeOrganization SkillsTime Management SkillsEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Critical ThinkingRelationship BuildingProblem Solving

Tools & Technologies

Salesforce

Industry Keywords

Higher EducationStudent RetentionEnrollment SupportProspective StudentsUniversity Life Preparation

Tech Stack

Tools & technologies

Swift

About the role

Key responsibilities & impact

Serve as a critical point of contact for students via phone calls, chats, emails, and texts
Answer questions and support retention efforts
Coordinate with other departments for relationship building, coaching, and enrollment support
Engage prospective students through swift responses, professional communication, and enrollment support
Help students complete specific tasks and prepare for university life
Use resources and critical thinking to provide information, direction, and troubleshooting
Identify process improvements to improve student experiences
Cultivate relationships with the ASU community to accomplish recruitment program goals and objectives
Assume or coordinate other duties or projects as assigned

Requirements

What you’ll need

Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved
Demonstrated knowledge of challenges faced by current and prospective students entering higher education
Demonstrated skill in a customer-first mentality and a principle-thinking approach
Demonstrated knowledge of Salesforce
Demonstrated skill in organization and time management
Demonstrated ability to establish and maintain effective working relationships
Demonstrated superior verbal and written communication skills
Applicant must be eligible to work in the United States; ASU EdPlus will not sponsor this position
Successful pre-employment screening, including criminal background check, work history, academic credentials, licenses, and certifications verification
Successful fingerprint check

Benefits

Comp & perks

Healthcare
Financial Security
Retirement
Family Resources
Tuition Reduction for eligible ASU employees, their dependents and spouse
Discounts
Flexible work options, including alternate work schedules and hybrid work schedules, subject to approvals per ASU policy