Human Resources Services Specialist

Arizona State University

. Manage onboarding processes for new employees .

Posted 10/12/2026full-timeTempe • Arizona • United StatesJunior💰 $22 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing onboarding and offboarding processes, executing HR transactions in systems like Workday, and providing exceptional customer service. Proficient in handling sensitive employee information while ensuring compliance with policies and laws.

Highest-signal resume keywords

Workday ExperienceHR Transaction ProcessingCustomer Service SkillsData ManagementVisa Processing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HR Systems ManagementOnboarding ProcessesOffboarding ProcessesI-9 ProcessingData Reporting

Soft Skills

Oral CommunicationWritten CommunicationCollaborationProblem Solving

Tools & Technologies

ServiceNowMicrosoft OfficeGoogle SuiteAPARsInterfolio

Certifications & Qualifications

Associate's DegreeBachelor's Degree Preferred

Industry Keywords

Higher Education EnvironmentEmployee Lifecycle ManagementSensitive Information HandlingProfessional DevelopmentHR Policies and Procedures

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Manage onboarding processes for new employees
Execute employee lifecycle changes in HR systems
Process offboarding requests and terminations
Process onboardings, requisitions, Flexible Work Arrangements, transfers, and related tasks in Workday
Initiate and monitor assigned processes in ServiceNow
Create and upload supporting documentation to employee files
Serve as an onboarding point of contact for new employees
Support visa processes for international employees, including H-1B and permanent resident processes
Provide oral and written customer service and resolve HR questions and inquiries
Handle sensitive employee information according to procedures, policies, and applicable laws
Answer calls and emails and resolve, escalate, or refer HR problems and inquiries
Manage data and reports to organize and prioritize work
Collaborate with teammates and participate in team meetings and one-on-ones
Identify system and process improvement opportunities
Support W. P. Carey HR events
Attend training with ASU departments and pursue professional development
Perform other duties as assigned

Requirements

What you’ll need

Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved
Ability to process HR transactions in appropriate ASU systems
Ability to provide exceptional oral and written customer service
Ability to handle sensitive employee information in accordance with established procedures, policies, and applicable laws
Bachelor's degree or higher, or equivalent level of experience preferred
Experience with Workday, APARs, Interfolio, or similar systems preferred
Experience processing I-9s, visas, or other foreign national documents preferred
Demonstrated experience using Microsoft Office and Google suite resources preferred
Experience working in a higher education environment preferred
Successful completion of criminal background check and fingerprint check
Cover letter and resume or CV required
Employment information on resume must be provided in month and year format, with job title, duties, and employer name

Benefits

Comp & perks

ASU comprehensive benefits package
Professional development opportunities, including those through the CUPA-HR network
Training with ASU departments to deepen understanding of processes, policies, and procedures
Relocation assistance resources
Tobacco-free university
Background and fingerprint screening processes provided as part of employment verification and safety/security procedures