Senior Network Field Technician

Arizona State University

. Lead installation, configuration, integration, repair, upgrades, and maintenance of enterprise network infrastructure .

Posted 10/2/2026full-timeTempe • Arizona • United StatesSenior💰 $61,400 - $80,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing, configuring, and maintaining enterprise network infrastructure, with a strong focus on Arista and Cisco systems. Proficient in troubleshooting complex network issues and providing technical support while ensuring compliance with safety and operational standards.

Highest-signal resume keywords

Enterprise Network Systems InstallationArista Network Devices ConfigurationCCNA/CCNP CertificationLayer 2/Layer 3 Networking KnowledgeCustomer-Focused Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Network TroubleshootingFiber and Copper CablingTCP/IPDHCPDNSSNMPWi-Fi ArchitecturesCLI ConfigurationNetwork Test EquipmentTechnical Documentation

Soft Skills

Problem-SolvingTeam CollaborationMentoringCustomer ServiceAdaptability

Tools & Technologies

SNOWMicrosoft OfficeFluke/OTDRTicket Management SystemsCloud-Based Management Tools

Certifications & Qualifications

CCNACCNPCompTIA Network+CompTIA Security+

Industry Keywords

Network InfrastructureEnvironmental DevicesSecurity DevicesTelephonyCCTVAccess Control SystemsOSHA Compliance24x7 Operational EnvironmentTechnical GuidanceShift-Based Rotation

Tech Stack

Tools & technologies

CloudDNSFirewallsTCP/IP

About the role

Key responsibilities & impact

Lead installation, configuration, integration, repair, upgrades, and maintenance of enterprise network infrastructure
Install and maintain copper and fiber cabling, switches, routers, firewalls, wireless access points/controllers, UPS systems, and environmental or security devices
Serve as escalation point for complex network, cable, hardware, software, wireless, telephony, and related technology issues
Perform advanced onsite diagnostics and troubleshooting of connectivity, hardware, power, and configuration issues
Provide onsite and remote technical support to customers and internal stakeholders
Lead and participate in upgrades, emergency response, and preventative maintenance activities
Participate in a 24x7 on-call or shift-based rotation
Coordinate with customers, operations, and engineering teams to validate alarms, plan maintenance windows, restore services, and implement network and security solutions
Maintain network diagrams, cabling records, service tickets, time logs, and configuration details using ticketing systems and SNOW
Ensure compliance with safety, operational, and organizational standards, including OSHA requirements
Act as technical lead on complex projects and assist with task coordination, prioritization, and execution
Mentor, train, and provide technical guidance to Field Technicians
Leverage AI for routine tasks and propose AI improvements to unit efficiency and performance
Foster a positive, inclusive culture and participate in ET/ASU events and programs
Work across office and field locations as operational needs require

Requirements

What you’ll need

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR any equivalent combination of experience and/or training providing comparable knowledge, skills, and abilities
Minimum of 6 years of experience installing, integrating, troubleshooting, and maintaining enterprise network systems
Relevant professional certifications preferred, such as CCNA/CCNP, CompTIA Network+/Security+, or equivalent vendor certifications
Proficiency with ticket management
Senior-level technical judgment and strong problem-solving skills
Customer-focused communication with technical and non-technical stakeholders
Ability to work independently or guide others as part of a team
Proficiency with Arista network devices and basic-to-advanced CLI configuration
Experience with Arista, Juniper, Ubiquiti, Cisco, or similar enterprise networking platforms
Experience supporting firewalls, VPNs, CCTV, and access control systems
Strong working knowledge of Layer 2/Layer 3 networking, TCP/IP, DHCP, DNS, SNMP, and Wi-Fi architectures
Proficiency with Microsoft Office and standard business productivity tools
Experience with wireless technologies, telephony, cloud-based management tools, and network test equipment
Experience with fiber and copper cabling, including termination and testing using Fluke/OTDR
Ability to read construction drawings and create or redline low-voltage plans
Valid driver’s license with a clean driving record stated in qualifications, although driving is not required for this position
Physical ability to unpack, set up, lift, and move network equipment, typically up to 55 lbs or more
Ability to manage shifting priorities, work under pressure, and maintain regular and predictable attendance
Ability to work rotating shifts, nights, weekends, or on-call coverage in a 24x7 operational environment
Applicants must be eligible to work in the United States
Cover letter must describe hands-on experience with Arista and Cisco network infrastructure and structured/category cabling and network technician operations

Benefits

Comp & perks

Hybrid work opportunities, including in-person work three days per week
Flexible work environment and scheduling opportunities
Professional development opportunities
Additional certificates and degrees via ASU programs with major tuition breaks
Collaboration with industry technology companies
Comprehensive benefits package
Relocation assistance resources
24x7 on-call or shift-based rotation compensation not explicitly stated