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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting, repairing, and maintaining electromechanical equipment within healthcare settings, while effectively promoting and selling service agreements. Strong communication and customer service skills are essential for instructing personnel and assisting in sales efforts.
Highest-signal resume keywords
Electromechanical RepairTechnical Customer ServiceSales of Service ProductsTroubleshooting SkillsPreventative Maintenance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingRepairMaintenanceElectromechanical SystemsDiagnostic SkillsPreventative MaintenanceEquipment InstallationParts Inventory ManagementCustomer InstructionSales Promotion
Soft Skills
Verbal CommunicationWritten CommunicationCustomer ServiceSales SkillsOrganizational Skills
Industry Keywords
Healthcare FacilitiesService AgreementsField-Based ExperienceTechnical Field EducationClient Needs Assessment
Tech Stack
Tools & technologiesAssembly
About the role
Key responsibilities & impact- Troubleshoot, repair, and maintain Arjo equipment and products on-site within care facilities
- Schedule and provide preventative maintenance and repair services at healthcare facilities
- Promote and sell Arjo service agreements and products
- Supervise equipment installation and/or perform uncrate and assembly services
- Instruct customer personnel in equipment operation and proper use
- Assist sales personnel in marketing Arjo equipment through joint calls, in-services, and sales leads
- Maintain an organized parts inventory in a clean company vehicle
- Perform other related duties as assigned
Requirements
What you’ll need- Postsecondary education in a technical field or equivalent experience
- Field based electromechanical repair and maintenance experience
- Face to face technical customer service experience
- Sales and/or promotion of service products experience
- Good verbal and written communication skills
- Ability to recommend/promote/sell products and services based on observed client needs
- Strong diagnostic, troubleshooting and technical repair skills
- Ability to travel to multiple customer sites on a regular basis, including overnight stays when needed
Benefits
Comp & perks- Full Benefit Coverage – medical, dental, vision, life insurance
- Registered Pension Plan (RPP) - 4.5% company contribution plus a 20% match of voluntary employee contributions
- Education Assistance Program
- December 24 and your birthday as extra paid days off
- Statutory Holiday Substitution Program
- Volunteer Time Off Program – paid time off to volunteer
- Participation in social and wellness events
- Base pay and variable compensation
- Paid Training and Development
- Great Place to Work® certified workplace
- Positive employee experience centered on trust, pride, and teamwork