Service Technician

Arjo

. Deliver high-quality technical support and service across the inland region and bordering provinces .

Posted 10/14/2026full-timePretoria • South AfricaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong technical, electrical, and mechanical acumen while delivering high-quality technical support and service. Capable of developing customer relationships, executing service growth plans, and achieving sales targets in the service industry.

Highest-signal resume keywords

Field Service ExperienceTechnical SupportElectrical AcumenMechanical AcumenCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SupportTroubleshootingPreventative MaintenanceWarranty RepairsService Level AgreementsField ActionsService Growth PlanningJob Card CompletionStock ManagementMarket Analysis

Soft Skills

Excellent CommunicationTime ManagementOrganisational AbilityTeam PlayerAttention to Detail

Tools & Technologies

MS ExcelMS Outlook

Certifications & Qualifications

Grade 12Relevant Tertiary/Technical QualificationValid Driver’s License (Code 08/EB)PDP Advantageous

Industry Keywords

Quality ComplianceService Business DevelopmentCustomer RelationshipsSales TargetsSafety Protocols

About the role

Key responsibilities & impact

Deliver high-quality technical support and service across the inland region and bordering provinces
Diagnose, troubleshoot, and repair Arjo equipment to full operational functionality
Execute planned preventative maintenance and service level agreements
Complete warranty repairs and provide inspection reports to Quality & Regulatory Compliance
Perform field actions as required by the Quality team
Maintain and develop strong customer relationships
Conduct in-service training and product education sessions
Promote extended warranties, service level agreements, and preventative maintenance plans
Develop and expand the service business within the designated region
Analyse regional market trends, customer needs, and installed equipment base to identify growth opportunities
Achieve regional sales and revenue targets for service offerings
Prepare and implement regional service growth plans
Plan and execute service backorders and schedule callouts
Complete job cards and maintain accurate service records
Manage stock for planned repairs and services
Maintain the company vehicle and follow mileage and route-planning protocols
Adhere to safety protocols, quality standards, and warranty procedures

Requirements

What you’ll need

Minimum Grade 12 and relevant tertiary/technical qualification
Minimum 5 years of field service experience
Strong technical, electrical and mechanical acumen
Basic computer literacy (MS Excel, Outlook)
Valid driver’s license (Code 08/EB); PDP advantageous
Minimum 3 years’ experience driving a company vehicle
Ability to work independently with excellent time management skills
Excellent communication and customer service skills
Attention to detail and strong organisational ability
Energetic, proactive, and a team player
Solid business acumen with ability to plan and prioritize tasks
Punctual and deadline driven
Willingness to travel and work outside normal office hours as required

Benefits

Comp & perks

Full support, training, and opportunities for professional development
Diverse, equitable, inclusive, and engaging work environment