Software Engineer

Arkatechture

. Troubleshoot and resolve complex production issues across the Arkalytics platform .

Posted 10/26/2026full-timeRemote • Maine • United StatesMid-LevelSenior💰 $90,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in troubleshooting and resolving complex production issues within AWS environments, while developing software enhancements and maintaining high engineering standards. Proficient in Python programming, SQL, and familiar with data warehousing and analytics solutions.

Highest-signal resume keywords

AWS ProficiencyPython ProgrammingSQL SkillsTroubleshooting And DebuggingAgile Software Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software EngineeringRoot Cause AnalysisApplication DevelopmentDatabase ManagementCloud InfrastructureREST APIsContainerizationData WarehousingCI/CD PipelinesMicroservices

Soft Skills

Strong Communication SkillsCollaborative MindsetIntellectual CuriosityContinuous Learning

Tools & Technologies

AWSGitJiraConfluenceSlackDockerKubernetesECSFargateSnowflake

Certifications & Qualifications

AWS Certification

Industry Keywords

Financial ServicesBusiness IntelligenceAnalytics Platforms

Tech Stack

Tools & technologies

AWSCloudDockerDynamoDBKubernetesLinuxMicroservicesNoSQLPythonSQLUnix

About the role

Key responsibilities & impact

Troubleshoot and resolve complex production issues across the Arkalytics platform
Develop software enhancements, bug fixes, and automation that improve platform stability and customer experience
Investigate application, database, and cloud infrastructure issues within AWS environments
Perform root cause analysis and implement long-term solutions to prevent recurring issues
Build and maintain clean, reliable, and well-tested code
Improve monitoring, alerting, logging, and operational tooling
Collaborate with Support Services, Customer Success, Product, and Engineering teams to resolve customer issues efficiently
Participate in Tier 2 and Tier 3 production support and shared on-call rotations
Contribute to system documentation, knowledge sharing, and continuous process improvements
Participate in code reviews and help maintain high engineering standards
Stay current with emerging technologies and recommend improvements that enhance the platform
Support the Arkalytics platform and related data warehousing and analytics solutions

Requirements

What you’ll need

3+ years of professional software engineering experience
Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent professional experience
Proficiency developing or supporting applications in AWS
Strong programming skills in Python or another object-oriented language
Solid SQL skills and experience working with relational databases (Snowflake or Databricks)
Familiarity with REST APIs, SDKs, and command-line tools
Ability to work with structured data formats such as JSON, XML, and CSV
Strong troubleshooting, debugging, and root cause analysis skills in production environments
Familiarity with containerized and cloud-native technologies such as Docker, ECS, Fargate, Kubernetes, or microservices is a plus
Knowledge of NoSQL databases such as DynamoDB is a plus
Comfort working in Linux or Unix environments
Understanding of data warehousing, business intelligence, or analytics platforms
Familiarity with Git, Jira, Confluence, and Slack
Experience working in Agile software development environments
AWS certification is preferred, or a willingness to obtain one
Familiarity with CI/CD pipelines and DevOps practices is a plus
Financial services industry experience is a plus
Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences
A collaborative mindset, intellectual curiosity, and a passion for continuous learning
Submit both a cover letter and resume
Cover letter must answer the specified production-issue question in 250 words or less

Benefits

Comp & perks

A flexible remote work policy with optional access to our Portland, Maine office
A 4-day workweek after 3 years of service
Generous paid time off, including 11 holidays
Medical, disability, life insurance, and optional dental/vision
401(k) retirement plan with company match
Training & certification reimbursement
Milestone recognition programs, annual PTO increases, and more