Supply Chain Coordinator – Transportation

ARMADA Supply Chain Solutions

. Arrange, track, and communicate transportation status for customer goods across pickup and delivery operations .

Posted 9/24/2026full-timeWexford • Pennsylvania • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in transportation operations, including shipment coordination, carrier management, and problem resolution. Proficient in utilizing TMS applications and Microsoft Office tools to enhance service efficiency and communication.

Highest-signal resume keywords

Transportation Management System (TMS)Customer Service ExperienceAnalytical Problem SolvingMicrosoft Excel ProficiencyCarrier Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Transportation OperationsShipment CoordinationCarrier ManagementData AnalysisOrder Entry

Soft Skills

Effective CommunicationProblem ResolutionTeam Collaboration

Tools & Technologies

24TRACCMercuryGate TMSMicrosoft OutlookMicrosoft WordMicrosoft Excel

Industry Keywords

LTL TransportationIntermodal TransportationTemp Controlled TransportationDry Truckload TransportationBusiness Continuity Plan

About the role

Key responsibilities & impact

Arrange, track, and communicate transportation status for customer goods across pickup and delivery operations
Assign and tender shipments to preferred carriers using the TMS to optimize service, capacity, and cost
Coordinate dedicated and continuous move tenders
Manually tender loads by contacting carriers to secure capacity when needed
Monitor shipments for on-time pickup and follow up to secure service results
Use 24TRACC, the Loads at Risk application, and carrier websites to identify late loads
Coordinate first-response activity for pickup and in-transit issues
Escalate issues to the appropriate manager, Senior Supply Chain Coordinator, or Transportation Analyst
Assist carriers with loading, pickup appointments, and issue resolution
Coordinate carrier or supplier date-change requests
Support shipping and receiving locations with carrier issues, trailer pool coordination, rush shipments, and problem resolution
Document supplier and carrier issues and correspondence in the TMS
Manage MercuryGate TMS notifications and network email communication through Microsoft Outlook
Manually enter orders into the TMS when applicable
Manage pending orders and carrier rate reviews for assigned regions and suppliers
Analyze shipping processes and support productivity improvement implementation plans
Develop and manage supplier and carrier relationships
Analyze carrier routing guides and capacity utilization to optimize cost savings and service levels
Manage the Transportation Planning Tool to consolidate LTL shipments into truckloads
Coordinate return disposition of refused or returned goods
Maintain communication and service with shipping locations and carriers by phone and email
Learn and follow operational SOPs and the Business Continuity Plan
Hand off issues requiring placement onto a Watch List

Requirements

What you’ll need

Minimum: 1-5 years experience in customer service or transportation – operations experience preferred or Bachelor’s degree in Business, Communications, Supply Chain or Logistics preferred
Customer Service or Transportation experience with one or more of the following modes: LTL, Intermodal, temp controlled, and dry truckload transportation preferred
General understanding of business and transportation terms and concepts
Proficient in Microsoft Word, Outlook, Excel required; Access and TMS applications preferred
Analytical and problem solving ability
Ability to communicate effectively (verbal & written) with internal/external clients
Ability to work within the weekend shift rotation and rotate into alternative shifts during the week, as needed
Ability to perform prolonged sitting and computer/phone usage in an office environment
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions

Benefits

Comp & perks

Hybrid work arrangement
Full-time employment