ARMADA Supply Chain Solutions

Supply Chain

• Arrange, track, and communicate transportation status for customer goods across pickup and delivery operations
• Assign and tender shipments to preferred carriers using the TMS to optimize service, capacity, and cost
• Coordinate dedicated and continuous move tenders
• Manually tender loads by contacting carriers to secure capacity when needed
• Monitor shipments for on-time pickup and follow up to secure service results
• Use 24TRACC, the Loads at Risk application, and carrier websites to identify late loads
• Coordinate first-response activity for pickup and in-transit issues
• Escalate issues to the appropriate manager, Senior Supply Chain Coordinator, or Transportation Analyst
• Assist carriers with loading, pickup appointments, and issue resolution
• Coordinate carrier or supplier date-change requests
• Support shipping and receiving locations with carrier issues, trailer pool coordination, rush shipments, and problem resolution
• Document supplier and carrier issues and correspondence in the TMS
• Manage MercuryGate TMS notifications and network email communication through Microsoft Outlook
• Manually enter orders into the TMS when applicable
• Manage pending orders and carrier rate reviews for assigned regions and suppliers
• Analyze shipping processes and support productivity improvement implementation plans
• Develop and manage supplier and carrier relationships
• Analyze carrier routing guides and capacity utilization to optimize cost savings and service levels
• Manage the Transportation Planning Tool to consolidate LTL shipments into truckloads
• Coordinate return disposition of refused or returned goods
• Maintain communication and service with shipping locations and carriers by phone and email
• Learn and follow operational SOPs and the Business Continuity Plan
• Hand off issues requiring placement onto a Watch List

Supply Chain Coordinator – Transportation

• Arrange, track, and communicate transportation status for customer goods across pickup and delivery operations
• Assign and tender shipments to preferred carriers using the Transportation Management System (TMS)
• Coordinate dedicated and continuous move tenders
• Manually tender loads and secure carrier capacity when TMS carrier selection is unsuccessful
• Monitor shipments for on-time pickup and proactively resolve or escalate service issues
• Use 24TRACC, Loads at Risk, carrier websites, and TMS tools to identify late shipments
• Coordinate first-response activity for pickup and in-transit issues
• Assist carriers with loading and pickup appointment issues
• Coordinate carrier and supplier date-change requests
• Support shipping and receiving locations with carrier issues, trailer pool coordination, rush shipments, and problem resolution
• Document supplier and carrier issues and correspondence in TMS load notes
• Manage MercuryGate TMS notifications and Microsoft Outlook communications
• Manually enter orders into TMS and manage pending orders for assigned regions and suppliers
• Handle carrier rate reviews as needed
• Analyze shipping processes and support productivity improvement initiatives
• Develop and manage supplier and carrier relationships
• Analyze routing guides and carrier capacity utilization to optimize cost savings and service levels
• Manage the Transportation Planning Tool (TPT) to consolidate LTL shipments into truckloads
• Coordinate return disposition of refused or returned goods
• Maintain communication and service with shipping locations and carriers by phone and email
• Follow operational SOPs and the Business Continuity Plan (BCP)
• Escalate issues requiring placement onto a Watch List