Supply Chain Coordinator – Transportation

ARMADA Supply Chain Solutions

. Arrange, track, and communicate transportation status for customer goods across pickup and delivery operations .

Posted 9/21/2026full-timeWexford • Pennsylvania • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in transportation management, including proficiency in Transportation Management Systems (TMS) and effective communication with carriers and suppliers. Capable of analyzing shipping processes to enhance productivity and optimize cost savings.

Highest-signal resume keywords

Transportation Management System (TMS)Customer Service ExperienceAnalytical and Problem-Solving AbilityMicrosoft Excel ProficiencyCarrier Relationship Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Transportation ManagementShipping Process AnalysisLoad TenderingCarrier Capacity ManagementOrder EntryRouting Guide AnalysisCost OptimizationLTL TransportationIntermodal TransportationTemperature-Controlled Transportation

Soft Skills

Effective CommunicationProblem ResolutionCustomer Relationship ManagementTeam CollaborationAdaptability

Tools & Technologies

24TRACCMercuryGate TMSMicrosoft OutlookMicrosoft WordMicrosoft Excel

Industry Keywords

Supply ChainLogisticsBusiness Continuity Plan (BCP)Operational SOPsCarrier Rate Reviews

About the role

Key responsibilities & impact

Arrange, track, and communicate transportation status for customer goods across pickup and delivery operations
Assign and tender shipments to preferred carriers using the Transportation Management System (TMS)
Coordinate dedicated and continuous move tenders
Manually tender loads and secure carrier capacity when TMS carrier selection is unsuccessful
Monitor shipments for on-time pickup and proactively resolve or escalate service issues
Use 24TRACC, Loads at Risk, carrier websites, and TMS tools to identify late shipments
Coordinate first-response activity for pickup and in-transit issues
Assist carriers with loading and pickup appointment issues
Coordinate carrier and supplier date-change requests
Support shipping and receiving locations with carrier issues, trailer pool coordination, rush shipments, and problem resolution
Document supplier and carrier issues and correspondence in TMS load notes
Manage MercuryGate TMS notifications and Microsoft Outlook communications
Manually enter orders into TMS and manage pending orders for assigned regions and suppliers
Handle carrier rate reviews as needed
Analyze shipping processes and support productivity improvement initiatives
Develop and manage supplier and carrier relationships
Analyze routing guides and carrier capacity utilization to optimize cost savings and service levels
Manage the Transportation Planning Tool (TPT) to consolidate LTL shipments into truckloads
Coordinate return disposition of refused or returned goods
Maintain communication and service with shipping locations and carriers by phone and email
Follow operational SOPs and the Business Continuity Plan (BCP)
Escalate issues requiring placement onto a Watch List

Requirements

What you’ll need

Minimum 1-5 years of experience in customer service or transportation; operations experience preferred
Bachelor’s degree in Business, Communications, Supply Chain or Logistics preferred
Customer service or transportation experience with one or more of: LTL, Intermodal, temperature-controlled, or dry truckload transportation preferred
General understanding of business and transportation terms and concepts
Proficient in Microsoft Word, Outlook, and Excel required
Access and TMS applications preferred
Analytical and problem-solving ability
Ability to communicate effectively, verbally and in writing, with internal and external clients
Ability to work weekend shift rotation and alternative weekday shifts as needed
Ability to perform prolonged sitting and computer/phone usage

Benefits

Comp & perks

Full-time employment
Hybrid work arrangement
Monday-Friday schedule
Weekend shift rotation and alternative weekday shifts as needed