Account Manager

Armorock Polymer Concrete

. Identify viable public and private leads through Insight platform searches .

Posted 9/25/2026full-timeBaltimore • Maryland • United StatesMid-LevelSenior💰 $70,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Identify viable public and private leads through Insight platform searches
Monitor and track Capital Improvement Projects for early-stage opportunities
Evaluate developer-driven projects and private-sector demand
Interface with contractors, municipalities, and engineers to understand project requirements
Prepare and issue accurate quotes using internal platforms
Collaborate with estimating and project management teams to verify quote feasibility
Prepare and distribute complete submittal packages
Manage revisions, engineering calculations, and redlines
Communicate submittal status and changes proactively to customers
Facilitate transition from quote to release, including verification of POs, drawings, and job codes
Coordinate with internal departments to ensure timely order fulfillment
Send release confirmations and introductions to project managers
Support Sales Managers at trade shows, customer visits, and job site visits as needed
Log daily activities, key account conversations, emails, tasks, and phone calls in the CRM
Build and maintain account pages for municipalities/water authorities, engineering firms, and contractors
Manage the opportunity and task pipelines
Provide weekly feedback on customer issues and required improvements
Provide quarterly updates to management on customer-experience improvements
Participate in weekly Operations Daily Huddles for relevant plants
Discuss upcoming releases and project updates weekly with assigned Project Managers
Participate and add value in the organization’s weekly meeting
Participate in Armorock committees
Use data to identify problems, trends, and solutions and develop innovative solutions to grow new accounts

Requirements

What you’ll need

Bachelor’s degree in related subject matter is preferred but not required
Local day trips as needed
Strong analytical and critical thinking abilities
Proficient in reading and interpreting engineering drawings and specifications
Proficiency in Microsoft Excel, Google Suite, and CRM systems
Excellent written and verbal communication and negotiation skills
Ability to work independently and manage multiple projects simultaneously
Strong organizational skills and attention to detail
Knowledge of ASTM standards and specifications relevant to wastewater structures preferred
Familiarity with AutoCAD or similar design software is a plus
Must be able to remain sitting for 50% of the time
Background check conducted
Drug-free workplace

Benefits

Comp & perks

Comprehensive medical, dental, and vision insurance with low employee contributions
Competitive salary with performance-based bonuses
401(k) with company matching
Generous PTO, plus additional sick days
Paid parental leave (maternity & paternity)