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Business Development Manager
Armstrong Collective. Deliver agreed sales, revenue, and market-share objectives across an assigned territory .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong business development and account management capabilities within the travel and tourism industry, with a focus on building commercial relationships and executing effective sales strategies. Proficient in utilizing Salesforce and business intelligence tools to drive sales growth and manage territory objectives.
Highest-signal resume keywords
Business DevelopmentAccount ManagementSales GrowthSalesforce ProficiencyUK Travel Trade Distribution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy ImplementationCommercial Relationship DevelopmentMarket Opportunity IdentificationAnalytical ThinkingProblem-SolvingContracting KnowledgePartner Incentive ProgramsForecastingSales Performance EvaluationTraining and Presentation Skills
Soft Skills
Relationship-BuildingInfluencing SkillsInitiativeAccountabilityAdaptability
Tools & Technologies
SalesforceMicrosoft OfficeBusiness Intelligence ToolsAgent PortalTRACKS Training Programs
Certifications & Qualifications
Valid UK Driving Licence
Industry Keywords
Travel and Tourism IndustryUK Travel Industry RegulationsPackage Travel RegulationsCruise Industry ExperienceTrade ShowsCommercial NegotiationsPartner Marketing CampaignsFamiliarization ProgramsTravel Trade ChannelsRetail Travel Agents
About the role
Key responsibilities & impact- Deliver agreed sales, revenue, and market-share objectives across an assigned territory
- Manage territory budgets and sales activity plans
- Identify, pursue, and convert new business opportunities across travel trade channels
- Expand Canyon Spirit distribution through new partner relationships and sales opportunities
- Maintain accurate forecasts and pipeline visibility
- Develop structured growth plans for assigned partners
- Build partner confidence in selling Rocky Mountaineer and Canyon Spirit
- Develop promotional opportunities, commercial initiatives, and sales-driving activities
- Deliver trade training initiatives and improve product knowledge and sales conversion
- Lead targeted sales training initiatives with Key Account Managers
- Increase engagement with the agent portal and TRACKS training programs
- Secure participation in Learning Journeys and familiarization programs
- Represent Rocky Mountaineer and Canyon Spirit at trade shows, roadshows, conferences, partner meetings, and industry events
- Build and maintain relationships with trade partners, industry stakeholders, and colleagues
- Collaborate with Key Account Managers, Global Sales, Partnership Marketing, Groups, Analytics, and Product teams
- Act as a professional ambassador for Rocky Mountaineer and Canyon Spirit
- Use Salesforce and business intelligence tools to evaluate booking trends, sales performance, conversion rates, and market opportunities
- Prepare business plans, commercial proposals, and presentations
- Share competitor, market, and customer insights
- Support group sales growth and inventory management
Requirements
What you’ll need- Minimum five years' experience within the travel and tourism industry, including success in business development, account management, and sales growth
- Strong understanding of UK travel trade distribution, particularly retail travel agents, consortia, homeworker networks, and tour operators
- Experience developing commercial relationships, identifying market opportunities, and implementing sales strategies
- Experience supporting partner marketing campaigns and sales initiatives
- Proficiency with Microsoft Office, Salesforce or similar CRM platforms, and business intelligence tools
- Valid UK driving licence and access to a reliable vehicle
- Cruise industry experience preferred
- Knowledge of commercial negotiations, contracting, and partner incentive programs preferred
- Understanding of UK travel industry regulations, including Package Travel Regulations, preferred
- Additional European language skills, particularly German, preferred
- Ability to independently manage priorities, territory plans, and commercial objectives within a remote working environment
- Strong commercial acumen
- Effective relationship-building and influencing skills
- Confidence presenting, training, and communicating with audiences at varying levels of experience and seniority
- Strong analytical thinking and problem-solving skills
- Initiative, accountability, and a proactive approach
- Ability to adapt to changing priorities, market conditions, and emerging opportunities
- Ability to travel up to 60% of working time
- Flexibility to work occasional evenings and weekends
Benefits
Comp & perks- Eligible employees may enjoy travel benefits
- Comprehensive health and well-being benefits program
- Additional company perks