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Field Service Engineer
Armstrong Fluid Technology. Deliver planned and reactive maintenance services across more than 130 customer sites under Annual Service Contracts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering maintenance services, including preventative and reactive maintenance, across multiple customer sites while ensuring compliance with service contracts and safety standards. Proficient in fault diagnosis, equipment commissioning, and maintaining strong customer relationships through effective communication and technical support.
Highest-signal resume keywords
Preventative Maintenance ManagementFault-Finding and Diagnostic CapabilityUnderstanding of Industrial Safety StandardsExperience with Commissioning and TestingTechnical Report Preparation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Mechanical Engineering QualificationElectrical Engineering QualificationInstrumentation KnowledgePreventative Maintenance TechniquesDiagnostic Capability on Mechanical SystemsDiagnostic Capability on Electrical SystemsAbility to Read Engineering DrawingsKnowledge of Industrial Gas SystemsExperience with Pumps and MotorsPerformance Verification of Equipment
Soft Skills
Strong Communication SkillsExcellent Organisational SkillsCustomer-Focused ApproachStrong Problem-Solving SkillsAbility to Collaborate Effectively
Tools & Technologies
Service Management SystemsMaintenance Documentation ToolsInspection Documentation Tools
Certifications & Qualifications
HNC/HNDNVQ Level 3City & Guilds
Industry Keywords
Field Service EngineeringIndustrial Service EnvironmentAnnual Service ContractsManufacturing SectorUtilities SectorHVAC SystemsFluid Handling EngineeringRisk ManagementSafe Working PracticesService Performance Indicators
About the role
Key responsibilities & impact- Deliver planned and reactive maintenance services across more than 130 customer sites under Annual Service Contracts
- Plan, coordinate, and execute preventative maintenance activities
- Ensure Annual Service Contract obligations are delivered within agreed service levels and contract requirements
- Maintain service schedules and support resource planning
- Monitor contract performance and identify service improvement and renewal opportunities
- Inspect, service, calibrate, troubleshoot, and repair industrial gas equipment and related systems
- Diagnose equipment faults and implement corrective actions to minimise downtime
- Commission and recommission equipment following maintenance activities
- Support emergency call-outs and reactive maintenance
- Follow Health & Safety policies, risk assessments, safe systems of work, industry regulations, standards, and customer site requirements
- Complete permits to work, method statements, service reports, maintenance records, and inspection documentation
- Build and maintain customer relationships and provide technical advice on equipment performance and maintenance requirements
- Escalate customer concerns and support resolution of service-related issues
- Maintain asset histories and update service management systems
- Produce recommendations for repairs, upgrades, and replacement works
- Track and report key service performance indicators
- Improve service delivery efficiency and reliability and support best practices and standardised maintenance procedures
- Contribute to technical knowledge sharing and mentor junior engineers where appropriate
Requirements
What you’ll need- HNC/HND, NVQ Level 3, City & Guilds, or equivalent qualification in Mechanical Engineering, Electrical Engineering, Instrumentation, or a related discipline
- Experience in a field service, maintenance engineering, or industrial service environment
- Experience managing preventative maintenance programmes across multiple customer sites
- Knowledge of Annual Service Contracts and service delivery requirements
- Experience in industrial, manufacturing, utilities, process, gas, HVAC, fluid handling, or similar engineering sectors
- Full UK driving licence
- Strong fault-finding and diagnostic capability on mechanical and electrical systems
- Ability to read and interpret engineering drawings, schematics, technical manuals, and specifications
- Knowledge of preventative, predictive, and reactive maintenance techniques
- Understanding of industrial safety standards, risk management, and safe working practices
- Experience with commissioning, testing, and performance verification of equipment
- Competence in preparing technical reports and maintenance documentation
- Working knowledge of pumps, motors, controls, instrumentation, variable speed drives, and associated equipment
- Understanding of industrial gas systems and related plant equipment
- Excellent organisational and planning skills
- Strong communication and interpersonal skills
- Customer-focused approach with a commitment to delivering high-quality service
- Strong problem-solving and analytical skills
- Ability to work independently and prioritise workload effectively
- High level of attention to detail and commitment to quality standards
- Flexible and adaptable approach to changing operational requirements
- Ability to collaborate effectively with colleagues, contractors, and customer stakeholders
- Proactive mindset with a focus on continuous improvement and operational excellence
Benefits
Comp & perks- Opportunities to learn, grow, and develop technical competency
- Training and development activities
- Technical knowledge sharing and mentoring opportunities
- Participation in a global community dedicated to fluid-flow technology and sustainability