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Field Service Engineer
Armstrong Fluid Technology. Install, commission, repair, overhaul, and service Armstrong Fluid Technology products .
About the role
Key responsibilities & impact- Install, commission, repair, overhaul, and service Armstrong Fluid Technology products
- Troubleshoot product issues and perform root cause analysis
- Provide accurate on-site work reports and complete job paperwork on time
- Maintain knowledge of the product range and identify opportunities for alternative equipment, services, and additional on-site services
- Deliver proactive, efficient, and effective customer solutions
- Develop and coach team members
- Identify improvements to products, services, and operational practices
- Produce internal reports on product failures and collaborate with the technical team on on-site evaluations
- Develop technical knowledge and skills through training
- Follow safe working practices and current Health and Safety legislation
- Comply with ISO 9001 and ISO 14001 requirements
- Communicate and collaborate across teams and departments
- Lead and foster a collaborative team environment across company departments
- Cover the North of the UK
Requirements
What you’ll need- Substantial work experience in mechanical and/or electrical engineering
- GCSE qualifications (A-C) and/or A Levels and/or an Apprenticeship qualification/HNC
- 18th Edition qualification advantageous
- Current and valid CSCS card or industry-recognised equivalent
- Experience or understanding of manufacturing, construction, or mechanical services industries
- Knowledge and practical experience of building management systems (BMS) and controls
- Solid knowledge of HVAC products
- Solid understanding of engineering principles and technical processes
- Ability to complete reports and paperwork accurately and legibly
- Proficiency with Microsoft Office and basic PC applications
- Valid clean driving licence
- Ability to work independently and with minimal supervision in the field
- High self-motivation and commitment to quality and efficiency
- Proactive and flexible approach
- Exceptional customer service and communication skills
- Ability to work as part of a team and manage relationships with customers and key stakeholders
- Detail-oriented and able to perform well under pressure
Benefits
Comp & perks- Learning, on-the-job and off-the-job training opportunities
- Opportunities to learn, grow, and make a significant impact
- Full-time permanent employment