LTL Invoice Resolution Specialist

Armstrong Transport Group

. Review LTL carrier invoices and identify discrepancies between quoted, contracted, and billed charges .

Posted 9/18/2026full-timeRemote • Illinois • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in LTL billing accuracy, invoice resolution, and carrier communication, with a strong focus on analytical problem-solving and attention to detail. Proficient in managing disputes and collaborating with cross-functional teams to ensure timely and accurate billing processes.

Highest-signal resume keywords

LTL Billing ExperienceInvoice ResolutionAnalytical SkillsCarrier CommunicationMicrosoft Excel Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Transportation Management SystemsFreight ClassificationBilling Dispute ResolutionData AnalysisInvoice AuditingCarrier Rules TariffsAccessorial ChargesReweighsReclassesAccounts Payable

Soft Skills

Attention to DetailProblem-SolvingStrong CommunicationOrganizationFollow-Through

Tools & Technologies

Carrier PortalsSpreadsheetsBusiness Applications

Industry Keywords

LogisticsFreight BillingTransportationInvoice-ResolutionAccounts Receivable

About the role

Key responsibilities & impact

Review LTL carrier invoices and identify discrepancies between quoted, contracted, and billed charges
Research and resolve billing exceptions including reweighs, reclasses, accessorials, duplicate charges, minimum charges, and other carrier adjustments
Validate carrier charges against pricing agreements, tariffs, shipment documentation, dimensions, weights, freight class, and applicable rules
Submit and manage carrier billing disputes through resolution, including supporting documentation, follow-up, escalation, and credit verification
Communicate directly with LTL carriers to challenge unsupported charges and obtain corrections, credits, or additional documentation
Partner with ATG agents, operations, pricing, billing, claims, and accounting teams to resolve invoice issues efficiently and accurately
Research shipment history, bills of lading, proofs of delivery, inspection reports, carrier notes, and other documentation needed to support dispute resolution
Track open disputes and aging items, maintain clear notes, and proactively follow up until each issue reaches final resolution
Help ensure customer billing remains accurate by identifying carrier-side errors before they impact customers whenever possible
Identify recurring billing trends, carrier behavior, or process gaps and escalate opportunities for broader corrective action
Maintain organized records of disputes, credits, approvals, and supporting documentation within ATG systems
Provide clear, timely updates to internal stakeholders regarding the status, financial impact, and resolution of invoice discrepancies
Support special projects, audits, and process improvements related to LTL billing accuracy and invoice resolution

Requirements

What you’ll need

Transportation, logistics, billing, accounts payable, accounts receivable, or invoice-resolution experience required
Strong attention to detail and a high degree of accuracy when reviewing rates, charges, and shipment documentation
Strong analytical, investigative, and problem-solving skills
Ability to manage a high volume of open issues while prioritizing by urgency, financial impact, and aging
Strong written and verbal communication skills with the confidence to work directly with carriers and internal stakeholders
Ability to follow an issue from initial research through final resolution without losing ownership or follow-up
Comfort working with spreadsheets, transportation management systems, carrier portals, and standard business applications
Ability to work effectively both independently and as part of a cross-functional team
Position may be based in Atlanta, Charlotte, or Chicago, with remote candidates considered
2-3+ years of professional transportation, logistics, freight billing, or invoice-resolution experience
Previous LTL billing or carrier invoice audit experience strongly preferred
Familiarity with LTL pricing, freight classification, NMFC, carrier rules tariffs, accessorial charges, reweighs, and reclasses
Experience researching and disputing carrier invoice adjustments or freight-bill exceptions
Working knowledge of Microsoft Excel and experience reviewing large volumes of transactional data
Bachelor's degree or equivalent combination of education and relevant professional experience
Demonstrated history of strong follow-through, organization, and professional communication

Benefits

Comp & perks

Medical, dental, vision, flexible spending, and HSA benefits beginning the first of the month following the date of hire
Paid time off
Short- and long-term disability coverage
401(k) with a 3.5% company match