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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in cash application, payment processing, and account reconciliation, with a strong ability to resolve discrepancies and improve financial workflows. Proficient in collaborating with cross-functional teams to ensure accurate and timely financial transactions.
Highest-signal resume keywords
Cash ApplicationAccounts ReceivablePayment ProcessingAccount ReconciliationMicrosoft Excel
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial Transaction ProcessingDiscrepancy ResolutionPayment ApplicationMonth-End ClosingYear-End ClosingBanking OperationsHigh Volume Transaction ProcessingElectronic Payment PlatformsERP SystemsAccounting Software
Soft Skills
Effective CommunicationOrganizational SkillsCollaborationProblem-SolvingTime Management
Tools & Technologies
Microsoft OfficeMicrosoft ExcelFinancial Management SystemsElectronic Payment Platforms
Industry Keywords
Payment ProcessingCash PostingAccounts ReceivableFinancial TransactionsCustomer Account Management
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Apply and post customer payments received through ACH, wire transfers, lockbox, credit cards, checks, and other approved payment methods
- Ensure payments are accurately and timely applied to the appropriate customer accounts
- Research and resolve payment discrepancies, including unapplied cash, unidentified payments, and customer account issues
- Monitor aging reports for unapplied and unidentified payments and take appropriate steps toward resolution
- Collaborate with Accounts Receivable, Collections, Customer Service, Sales, and other internal teams to investigate and resolve payment-related issues
- Maintain accurate customer account records and supporting documentation
- Support month-end and year-end closing activities, including account reconciliation and reporting
- Identify opportunities to improve payment-application processes and recommend workflow enhancements
- Respond to internal and external payment inquiries in a timely and professional manner
Requirements
What you’ll need- High school diploma or equivalent
- Ability to accurately process financial transactions and identify discrepancies
- Ability to research payment discrepancies, identify causes, and determine appropriate resolution steps
- Ability to organize multiple priorities and complete time-sensitive payment processing and reconciliation activities
- Working knowledge of Microsoft Excel and Microsoft Office applications
- Ability to communicate payment issues and resolutions clearly with customers and internal business partners
- Ability to work independently and collaborate effectively with cross-functional teams
- Experience in cash application, accounts receivable, cash posting, payment processing, banking operations, or a related accounting function
- Experience using ERP, accounting, or financial management systems
- Experience using electronic payment platforms
- Experience processing a high volume of financial transactions
- Experience supporting account reconciliations or month-end/year-end closing activities
- Relevant education or experience in accounting, finance, business administration, payment processing, or a related area
Benefits
Comp & perks- Competitive Pay & Quarterly Incentives
- Comprehensive Benefits, 401k & Wellbeing Programs
- Paid Time Off & Holidays
- Professional Development & Career Growth Opportunities
- People-Focused Culture
