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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in verifications and records retrieval, with a strong focus on HIPAA compliance and accurate data entry. Capable of mentoring team members and conducting thorough research to support subpoena processes.
Highest-signal resume keywords
HIPAA ComplianceDAS ProficiencyInternet Research SkillsData Entry AccuracyMentoring Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
VerificationsRecords RetrievalSubpoena ProcessesData EntryResearch
Soft Skills
Communication SkillsAttention to DetailTeam Development
Tools & Technologies
DASMicrosoft Office
Industry Keywords
Legal ServicesService Information VerificationCustodian InformationEscalated VerificationsBackground Check
About the role
Key responsibilities & impact- Contact deponents including medical offices, hospitals, and businesses to verify service information for subpoenas at a senior level of complexity
- Conduct thorough research to locate accurate contact information, service agents, and special instructions for difficult or unfamiliar custodians
- Enter verified information into DAS with precision to ensure accurate subpoena issuance and service
- Handle escalated verifications cases, including custodians with complex requirements or disputed information
- Serve as a subject matter resource for junior verifications team members
- Assist in training new staff on verifications workflows, DAS, and HIPAA compliance
- Maintain and update the location database with new and corrected custodian information
- Identify patterns in verifications challenges and escalate recommendations to the team lead or manager
Requirements
What you’ll need- Minimum 2 years of experience in verifications, records retrieval, or a related legal services role
- Strong internet research skills and ability to identify reliable information sources
- Comprehensive knowledge of HIPAA regulations and subpoena processes
- Proficient in DAS and Microsoft Office
- Excellent phone and written communication skills
- Exceptional attention to detail and data entry accuracy
- Comfortable mentoring peers and supporting team development
- Proof of eligibility to work in the country of the job location
- Completion of a background check
Benefits
Comp & perks- People-Focused Culture
- Competitive Pay & Quarterly Incentives
- Comprehensive Benefits, 401k & Wellbeing Programs
- Paid Time Off & Holidays
- Professional Development & Career Growth Opportunities
