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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in Service of Process laws and compliance, with strong skills in managing high-volume workflows and maintaining accurate documentation. Capable of effective communication with clients and servers while utilizing Serve Manager and DAS systems.
Highest-signal resume keywords
Service Of Process LawsServe Manager ProficiencyDAS ProficiencyHigh-Volume Workflow ManagementStrong Phone Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Typing 45+ WPMAttention To DetailRecords RetrievalFieldwork ExperienceLegal Services Experience
Soft Skills
Professional InteractionResponsiveness
Certifications & Qualifications
Proof Of Eligibility To Work
Industry Keywords
SOP OrdersProof Of ServiceNon-Service AffidavitsClient Services TeamBackground Check
About the role
Key responsibilities & impact- Receive and review incoming SOP orders from the Client Services Team
- Dispatch orders to designated field process servers using Serve Manager or DAS
- Track order status and follow up with servers for timely updates
- Provide clients with signed Proof of Service for successful serves
- Issue and send Non-Service Affidavits when service is unsuccessful
- Forward completed and documented jobs to billing once client confirmation is received
- Maintain accurate system entries and documentation throughout the full SOP lifecycle
Requirements
What you’ll need- Familiarity with Service of Process laws, rules, and compliance requirements
- Proficiency in Serve Manager and DAS or ability to learn both systems quickly
- Strong phone communication skills and ability to interact professionally with servers and clients
- Ability to manage a high-volume workflow with accuracy and responsiveness
- Ability to type 45+ WPM with strong attention to detail
- Experience in records retrieval, fieldwork, or legal services preferred
- Proof of eligibility to work in the country of the job location
- Successful completion of a background check
Benefits
Comp & perks- Competitive Pay & Quarterly Incentives
- Comprehensive Benefits, 401k & Wellbeing Programs
- Paid Time Off & Holidays
- Professional Development & Career Growth Opportunities
- People-Focused Culture