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Arriva Group

Bus Operations Graduate

Arriva Group

. Gain hands-on experience in the people, processes and decisions that keep bus services running safely, reliably and efficiently .

Posted 10/28/2026full-timeLondon • United KingdomEntry LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills and problem-solving abilities to enhance operational performance in large-scale transport operations. Exhibits effective communication and relationship-building skills to collaborate across teams and improve customer service outcomes.

Highest-signal resume keywords
Analytical SkillsProblem-Solving SkillsStrong Communication SkillsRelationship-Building SkillsInterest In Large-Scale Operations

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
CuriosityDriveConfidenceCollaborative ApproachAbility To Balance Competing Priorities
Tools & Technologies
AI Tools
Industry Keywords
Public TransportOperational ImprovementService DeliveryDepot OperationsNetwork PerformanceCustomer ExperienceWorkforce Planning

About the role

Key responsibilities & impact
  • Gain hands-on experience in the people, processes and decisions that keep bus services running safely, reliably and efficiently
  • Develop an understanding of large-scale transport operations across different areas of the bus business
  • Gain exposure to service delivery, depot operations, network performance, customer experience, safety, engineering and workforce planning
  • Work alongside experienced colleagues to understand operational decision-making and cross-business collaboration
  • Contribute to operational improvement initiatives
  • Analyse performance information and solve day-to-day operational challenges
  • Support activities that improve outcomes for customers, colleagues and the wider business
  • Complete operational placements across Arriva business areas
  • Develop operational, commercial and leadership capabilities through the graduate programme
  • During operational placements, work on site five days a week

Requirements

What you’ll need
  • Graduate of any degree discipline
  • On track to achieve, or already achieved, a degree (2:1 preferred, with strong 2:2 applications considered)
  • Right to work in the UK permanently
  • Availability to join the programme in September 2027
  • Willingness to travel where required as part of the programme
  • Curiosity, drive and confidence to keep learning
  • Ability to build positive relationships and take ownership
  • Interest in large-scale operations and public transport
  • Problem-solving and practical-solution skills
  • Ability to balance competing priorities and remain calm under pressure
  • Strong communication and relationship-building skills
  • Ability to analyse information and use insights to support decision-making
  • Interest in delivering excellent customer service
  • Collaborative approach with different teams and stakeholders
  • Interest in working in an international environment and collaborating with colleagues from different cultures and backgrounds
  • Comfortable using AI tools to enhance productivity, generate insights, improve problem-solving and identify new ways of working

Benefits

Comp & perks
  • Two-year graduate development programme
  • Structured learning
  • Mentoring
  • Exposure to senior leaders
  • Connected graduate network across Arriva
  • Opportunities to develop operational, commercial and leadership capabilities