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Associate Claims Examiner
Arrive Logistics. Develop foundational understanding of requirements for processing claims up to $100,000 under direct oversight and assistance from a Claims Lead .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in claims processing, including understanding industry regulations and insurance policies, while maintaining exceptional organizational skills and attention to detail. Proficient in communication and collaboration with various stakeholders to ensure efficient claim resolution.
Highest-signal resume keywords
Claims ProcessingIndustry RegulationsGoogle Suite ProficiencyRisk AnalysisCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ProcessingRisk AnalysisData ReportingFinancial TransactionsDocument Review
Soft Skills
Attention to DetailCritical ThinkingDecision-MakingOrganizationCollaboration
Industry Keywords
Insurance PoliciesCustomer ServiceTransportation Industry KnowledgeClaims Lead CollaborationCarrier Communication
About the role
Key responsibilities & impact- Develop foundational understanding of requirements for processing claims up to $100,000 under direct oversight and assistance from a Claims Lead
- Build understanding of industry regulations, terms and conditions, and insurance policies relevant to claim processing
- Process assigned claims from filing to resolution while meeting time standards
- Review documents for accuracy and collaborate with the Claims Lead to research and evaluate evidence
- Process customer payments and carrier deductions
- Identify parties involved in claims-related financial transactions, including customers, vendors, carriers, and internal credits
- Communicate professionally with carriers, insurance companies, and customers
- Provide status updates, request information, and resolve basic concerns
- Handle basic de-escalations by phone and email
- Develop transportation industry knowledge and business acumen
- Maintain ownership of assigned claim tasks and adhere to established time standards
- Collaborate with sales, customer service, carrier representatives, and accounting teams
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Finance, Accounting, or related field, or 3 years of professional experience in customer service, administrative support, or the insurance industry
- Exceptional organization skills and high attention to detail
- Proficient in Google Suite
- Ability to conduct basic risk analysis and general data reporting
- Superior written and verbal communication skills
- Ability to work independently and collaboratively
- Strong critical thinking, judgment, and decision-making skills
Benefits
Comp & perks- Comprehensive benefits package including medical, dental, vision, life, disability, and supplemental coverage
- Matching 401(k) program
- Employee Resource Groups
- Office-wide engagement activities, team events, and happy hours
- Casual dress code
- Free onsite parking
- Fully stocked coffee bar
- Onsite gym
- Free counseling sessions through the Employee Assistance Program
- Company-paid holidays
- Paid vacation time
- Wellness days
- 100% paid parental leave
- Employee referral program
- Relocation assistance/packages