Arrive Logistics

Compliance

• Lead and manage the end-to-end onboarding process for new carriers, verifying documentation, insurance, and authority qualifications
• Resolve regulatory concerns for carriers in the US, Mexico, and Canada
• Use internal tools and third-party monitoring services to identify and remove non-compliant or high-risk carriers
• Maintain carrier compliance systems, including authority status, inspection history, and safety alerts
• Review carrier profiles, compliance history, contact information, and address accuracy
• Monitor real-time and daily compliance alerts and dashboards
• Address overbooked, out-of-range, and service-disrupting carriers
• Review FreightGuard, WatchDog, and other industry reports
• Audit DOT inspection data and trends and track improvement plans
• Support Sales and Operations teams as a compliance subject matter expert
• Respond to escalations and resolve compliance-related issues
• Liaise with insurance providers and certificate systems regarding coverage renewals and updates
• Generate compliance reports, metrics, audit results, and status summaries
• Maintain and improve compliance SOPs based on regulatory changes, audits, and feedback
• Monitor FMCSA policy changes and market trends and communicate impacts to leadership

Compliance Capacity Specialist

Risk

• Lead verification and onboarding for produce carriers, ensuring cold-chain protocols, reefer unit certification, and FSMA Sanitary Transportation Rule compliance
• Proactively identify and remove non-compliant, fraudulent, or high-risk produce carriers using internal tools and third-party monitoring services
• Vet sales-prospect reefer carriers and confirm execution of the Arrive Fresh produce addendum
• Update carrier compliance systems with real-time reefer equipment, safety alert, and authority status changes
• Review carrier profiles, temperature-recording capabilities, and produce-handling history
• Maintain accurate carrier contact, temperature monitoring, and insurance data
• Ensure Fresh carriers meet High-Value/High-Risk vetting standards and produce-specific restrictions
• Review industry reports to detect fraud, double-brokering, and fictitious pickups
• Implement and monitor seal integrity, temperature recorder, and cold-chain security protocols
• Respond to Sales and Operations escalations and resolve produce-specific compliance issues
• Build and update compliance Standard Operating Procedures
• Propose process improvements based on feedback, audits, and regulatory updates
• Track FMCSA policy changes, PACA updates, and cold-chain technology trends

Risk Specialist

Accounts Receivable

• Serve as the main liaison for customers and the assigned sales team
• Collaborate with BizDev representatives on rate requests, accessorial approvals, and time-sensitive tasks
• Monitor accounts receivable aging and unbilled reports
• Collect past-due invoices and meet aging metrics
• Build and maintain customer relationships
• Manage invoicing processes, including document collection, uploads, billing methods, and customer submissions
• Communicate payment terms and support ACH payment setup
• Maintain payment-status documentation and analyze accessorial charges
• Investigate and resolve short payments, overpayments, misapplied funds, unapplied cash, and other payment discrepancies
• Address uninvoiced revenue and reconcile unapplied cash
• Identify and resolve invoicing errors
• Collaborate with internal teams on write-offs, cash allocation, and process improvements
• Develop, document, and enforce invoicing and load-building SOPs

Accounts Receivable Specialist

Solutions Engineer

• Own end-to-end integration management and process workflows
• Manage high-profile implementations, major projects, and special assignments
• Prepare thorough specification analysis documentation for integration mapping
• Drive accuracy and velocity of trading partner implementations through analysis, development, testing, deployment, and stabilization
• Oversee project testing and implementation and provide support as necessary
• Act as integration subject matter expert for platform feature expansions, JSON enhancements, data transformation, and data communications
• Drive integration development toward industry best practices and standardized business operations
• Communicate cross-functionally and develop sustainable technical solutions
• Mentor and train Integration Specialist I and II employees
• Perform routine deployments using Deployment Management best practices and Change Management standards
• Review projects for production readiness
• Act as an escalation point for post-production support
• Collaborate with peers to prioritize, develop, manage, and troubleshoot integration capabilities
• Work with business partners, internal stakeholders, and product development
• Ensure project goals are met within time and budget constraints

Integration Engineer

• Own end-to-end integration management and process workflows
• Manage high-profile implementations, major projects, and special assignments
• Prepare thorough specification analysis documentation for integration mapping
• Drive accuracy and velocity of trading partner implementations through analysis, development, testing, deployment, and stabilization
• Oversee project testing and implementation and provide support when necessary
• Act as integration subject matter expert for platform feature expansions, JSON enhancements, data transformation, and data communications
• Drive integration development toward industry best practices and standardized business operations
• Communicate cross-functionally and develop sustainable technical solutions
• Mentor and train Integration Specialist I and II employees
• Perform routine deployments using Deployment Management best practices and Change Management standards
• Review projects for production readiness
• Serve as an escalation point for post-production support internally and externally
• Collaborate with expert peers to prioritize, develop, manage, and troubleshoot integration capabilities
• Work with business partners, internal stakeholders, and product development
• Ensure project goals are met within time and budget constraints

• Lead preparation and/or detailed review of federal, multi-state, and local corporate income and franchise tax returns, extensions, and quarterly estimated tax payments
• Own quarterly and year-end ASC 740 income tax provision calculations, effective tax rate analysis, deferred tax asset/liability reconciliations, and financial statement tax footnote disclosures
• Manage general ledger tax account reconciliations, roll-forwards, internal accounting controls, and financial reporting alignment
• Partner with internal teams and external tax and audit advisors on tax planning, compliance workflows, and business transaction structures
• Coordinate indirect tax functions across jurisdictions, including sales and use tax, property tax, gross receipts, and commercial activity taxes
• Monitor federal, state, and local legislative developments and advise leadership on corporate tax liabilities
• Serve as primary liaison during federal, state, and local audits; gather documentation, prepare IDR responses, and resolve tax notices
• Drive process automation and data integrity initiatives using tax technology, ERP systems, spreadsheet modeling, automation, and AI tools
• Collaborate across Accounting, Legal, Treasury, and Executive leadership
• Operate as an individual contributor with potential future growth into a supervisory role

Senior Corporate Tax Analyst

Public Relations

• Support Arrive’s public relations and communications work across the business
• Partner with the VP of Marketing and Senior Events & Engagement Manager
• Maintain and grow relationships with trade, national, and industry reporters
• Monitor HARO and Qwoted daily and flag relevant opportunities
• Draft media pitches and press materials
• Support media outreach according to the coverage cadence set with marketing leadership
• Draft and coordinate company announcements about new offices, partnerships, service expansion, and recognition
• Build and maintain PR calendars, media lists, coverage trackers, and related documentation
• Gather and organize story material from across the business
• Support subject matter experts with media, podcast, and industry feature preparation
• Prepare background documents and talking points
• Support communications for customer and executive events, including invitations, attendee communications, onsite messaging, and follow-up
• Prepare briefing documents, agendas, and executive one-pagers
• Track media placements, coverage, and event communications activity
• Prepare recurring activity summaries for the team
• Provide communications, writing, and operational support across the marketing team
• Assist with additional projects as needed

Compliance Capacity Specialist

Risk Specialist

Accounts Receivable Specialist

Integration Engineer

Integration Engineer

Senior Corporate Tax Analyst

Public Relations Specialist