Customer Sales Specialist

Arrow Components

. Sell Arrow’s line card of passive, electromechanical and connector products.

Posted 9/21/2026full-timeUnited StatesJuniorMid-Level💰 $32 - $40 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Solutions Selling and account management, focusing on maximizing margins and driving customer satisfaction through effective communication and strategic service. Proficient in managing the Order to Invoice process and maintaining inventory integrity while fostering long-term partnerships with customers and suppliers.

Highest-signal resume keywords

Solutions SellingAccount ManagementCustomer ServiceOrder to Invoice ProcessSales Strategy Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExcellenceQuotingDemand FulfillmentTroubleshootingMarket AnalysisPricing NegotiationInventory ManagementField Quality ReportsCorrective ActionsFinancial Coordination

Soft Skills

CommunicationRelationship BuildingProblem SolvingStrategic ThinkingCustomer Focus

Industry Keywords

Passive ProductsElectromechanical ProductsConnector ProductsMarket SharePerfect Order IndexEOLNCNRCompetitive LandscapeSales ObjectivesCustomer Interface

About the role

Key responsibilities & impact

Sell Arrow’s line card of passive, electromechanical and connector products.
Serve as the daily contact for customers and suppliers.
Manage overall account relationships by providing strategic service and support to assigned customer base.
Maximize margins, gain market share, and drive value-added solution selling.
Provide customer service while facilitating quoting, demand fulfillment, on-time order delivery, engineering support, and troubleshooting of customer problems.
Act as key liaison between suppliers and customers to build long-term business partnerships.
Develop and manage customer strategy in assigned account territory for Sales Excellence.
Sell and drive Solutions Selling within approved account-level strategy.
Support the Order to Invoice process.
Own the customer interface for backend quality processes, including corrective actions and Field Quality Reports.
Maintain Perfect Order Index (POI) and inventory integrity to minimize write-offs and bill-backs.
Own the customer interface for credit and financial information and coordinate available resources and support functions.
Own Quote to Order sales objectives.
Set quote-process strategy, coordinate quotation resources, validate EOL and NCNR item-class changes, negotiate pricing and quote markup, and notify customers of price increases.

Requirements

What you’ll need

Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience.
Limited level of discretion to vary from established procedures, works under general supervision, and solves some straightforward problems.
Limited work experience involving basic concepts and procedures.
Requires formal training in theories/concepts in own function.
High level of discretion to vary from established procedures, works under broad supervision, and solves some complex problems.
Substantial work experience involving complex concepts and procedures in theories/concepts in own function.
Knowledge of competitive landscape in the market.
Ability to make sales decisions based on competitive market information.

Benefits

Comp & perks

Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities
Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)
On-site Café with Catering Option for Busy Lifestyles
24/7/365 On-site Gym and Lockers, Free for Use to All Employees!
Bike Racks
Competitive financial compensation
Solid benefits package