Inside Sales Associate

Arrow Components

. Support an account portfolio of valued customers primarily through telephone interaction .

Posted 10/27/2026full-timeUnited StatesJuniorMid-Level💰 $17 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and product knowledge to effectively support account portfolios and identify sales opportunities. Proficient in quoting, order management, and maintaining customer satisfaction through proactive communication and coordination.

Highest-signal resume keywords

Customer ServiceSales Opportunity IdentificationQuoting Bills Of Materials (BOM)Account ManagementTechnical Support

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

QuotingOrder ManagementSales AdministrationProduct KnowledgeMarket Analysis

Soft Skills

CommunicationProblem SolvingDecision Making

Industry Keywords

Distributor Total Available Market (DTAM)Field Sales Representatives (FSR)After-Sales ServiceTechnical SupportSupplier Partners

About the role

Key responsibilities & impact

Support an account portfolio of valued customers primarily through telephone interaction
Locate and secure the right products or services for customers' specific needs
Work with Field Sales Representatives, supplier partners, engineers, and internal Arrow resources
Provide exemplary customer service and product knowledge expertise to expand market share and grow the business
Quote Bills of Materials (BOM) and ensure registered pricing is reflected in quotes
Manage assigned account portfolios through proactive sales and account administration activities
Understand the Distributor Total Available Market (DTAM)
Coordinate with internal corporate resource groups to ensure customer satisfaction
Identify new sales opportunities with buyers and engineers
Provide quotes, technical support, and data sheets; place purchase orders
Maintain accounts and provide customer service on orders
Track shipments, maintain orders, manage backlog, expedite orders, and troubleshoot
Manage territory portfolios through competition analysis, research, profiling, and interaction with engineers, ADRs, FSRs, and other Arrow resources
Provide after-sales service by ensuring timely product arrival at customer locations
Manage and sell to assigned accounts in the assigned territory
Quote according to customer specifications and needs across Arrow's entire line card

Requirements

What you’ll need

Has developed knowledge and skills through formal training or considerable work experience
Entry level often for those with work experience in the skill area
Works within established procedures with a moderate degree of supervision
Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decision
Typically requires a 2 year degree and 2–4 years of experience or High school graduate with equivalent related experience
May require specific certifications
Sales compensation plan participation, with a portion of OTE variable and tied to specific sales-related goals

Benefits

Comp & perks

Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities
Competitive financial compensation
Various compensation plans
Solid benefits package