Marketing Services Manager

Arrow Components

. Head the company’s internal “marketing agency” (Center of Excellence) for North America .

Posted 11/5/2026full-timeColorado • United StatesSeniorLead💰 $143,100 - $149,706 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading marketing operations, managing multidisciplinary teams, and driving campaign execution while ensuring alignment with business goals and financial performance. Proven ability to implement standardized workflows and optimize resource allocation for operational efficiency.

Highest-signal resume keywords

Marketing Operations ManagementTeam LeadershipBudget ManagementProject ManagementData-Driven Decision Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Campaign ProductionDigital MarketingCreative MarketingContent ExecutionCapacity PlanningKPI SettingResource AllocationFinancial ForecastingOperational EfficiencyPerformance Tracking

Soft Skills

CoachingTeam DevelopmentStakeholder AlignmentAdaptabilityCommunication

Industry Keywords

Marketing AgencyCenter of ExcellenceService-Level AgreementsFast-Paced EnvironmentCreative/Digital MarketingMarketing FundingCost RecoveryMarket HeadwindsCampaign DeliveryROI Reporting

About the role

Key responsibilities & impact

Head the company’s internal “marketing agency” (Center of Excellence) for North America
Lead a team of marketing professionals across creative, digital, campaign management, and media
Oversee end-to-end campaign production, including digital, creative, and content execution
Ensure marketing initiatives are delivered on time, on brand, and on budget
Drive operational efficiency through standardized workflows, capacity planning, and continuous process improvements
Manage team capacity and resource allocation, including regular capacity utilization analyses
Coach and develop a multidisciplinary team of marketers and creatives
Manage budgets, expenses versus revenue or cost recoveries, and forecast financial performance
Set team operational targets and KPIs, including service-level agreements for on-time campaign delivery and quality
Track results and report outcomes and ROI to senior leadership
Work with sales, vendor/supplier marketing teams, and other stakeholders to align services with business goals
Adapt strategies and capacity plans to market headwinds and changes in demand

Requirements

What you’ll need

Typically requires a minimum of 12 years of related experience with a 4 year degree; or 8 years and an advanced degree; or equivalent related experience.
8 years minimum in creative/digital marketing roles
Strong experience managing a large team in a fast-paced environment
A blend of experience at agencies or in corporate marketing preferred
Proven ability to run marketing operations with a data-driven, financially savvy approach
Experience securing marketing funding and overseeing marketing budget
Project management experience (resource allocation, setting deadlines, ensure deliverables are met)
Must be able to travel to an Arrow office location as requested by Arrow leadership

Benefits

Comp & perks

Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities
Competitive financial compensation, including various compensation plans
Employee Referral Process