Services Sales Specialist

Arrow Components

. Grow Services Sales across the Professional Services portfolio .

Posted 11/6/2026full-timeHarrogate • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales and account management capabilities, with a focus on relationship building and effective communication. Proficient in coordinating services delivery and managing customer information while ensuring timely invoicing and documentation.

Highest-signal resume keywords

Sales/Account Management ExperienceStrong Written And Verbal Communication SkillsProven Organisational SkillsRelationship-Building SkillsExperience Of Sales, Forecasting And Opportunity Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ForecastingOpportunity ManagementConsultancy Resource AllocationScope And Quote ProductionTimely InvoicingCustomer Query AssistanceEngagement Documentation ManagementConflict ManagementCommercial Negotiation

Soft Skills

Excellent Interpersonal SkillsStrong Team PlayerAttention To DetailEnthusiastic And Flexible ApproachGood Customer Service Skills

Tools & Technologies

Microsoft ExcelMicrosoft OutlookMicrosoft TeamsMicrosoft WordMicrosoft PowerPoint

Industry Keywords

Professional ServicesAccount DevelopmentCustomer EngagementReseller RelationshipsConsultancy Management

About the role

Key responsibilities & impact

Grow Services Sales across the Professional Services portfolio
Develop business opportunities generated by ArrowECS teams and individually
Coordinate and resource inbound Services requirements and Services delivery requests
Allocate consultancy resources and liaise with consultants, AAPPs, Account Managers, BDMs, resellers and customers
Produce scopes and quotes and support project delivery
Ensure engagement documentation is accurate, complete and timely
Communicate precise and relevant information to all engagement participants
Ensure timely invoicing of completed engagements
Administer Services Software and maintain consultancy and customer information
Raise departmental purchase orders
Undertake ad-hoc tasks directed by Services Management
Generate incremental business through account development
Qualify quotes and assist with customer queries
Arrange customer meetings for external resources
Attend key account review meetings
Identify new partners and opportunities with Arrow ECS teams
Build relationships with target reseller decision makers and influencers
Develop and nurture relationships with AAPPs
Balance and prioritise workload while reporting to the Professional Services Team Leader and working within a team managed by the EMEA Professional Services Sales Lead

Requirements

What you’ll need

Experience working in a busy team environment
Proven organisational skills and ability to use appropriate systems
Good knowledge of Microsoft packages: Excel, Outlook, Teams, Word, PPT
Close attention to detail
Excellent interpersonal and communication skills, including a professional telephone manner
Enthusiastic and flexible approach to work
Good all-round IT knowledge
Experience of sales, forecasting and opportunity management
Strong written and verbal communication skills
Strong team player
Sales/account management experience
Good customer service skills by phone and face-to-face
Target and performance driven
Strong relationship-building skills
Commercial negotiation experience would be advantageous
Conflict management experience beneficial
Submit your CV in English

Benefits

Comp & perks

25 days annual leave
Full benefits package (Pension Scheme, Life Assurance, Private Medical Healthcare)
Gymflex and Ride2Work
A reliable, trusting, and inclusive work environment
Opportunities for personal and professional development
Collaborative team culture with flat structures and open communication