Associate Director, Sales Training

Arrowhead Pharmaceuticals

. Own the end-to-end KAM curriculum, including new hire onboarding, launch readiness, ongoing skill development, and advanced account management training .

Posted 10/13/2026full-timePasadena • California • United StatesSenior💰 $180,000 - $220,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and facilitating training curricula for Key Account Management, with a strong focus on adult learning principles and compliance with industry standards. Proficient in utilizing Learning Management Systems and e-learning tools to enhance training effectiveness and stakeholder engagement.

Highest-signal resume keywords

Curriculum DevelopmentKey Account Management TrainingLearning Management System (LMS) AdministrationE-Learning Authoring ToolsPharmaceutical Commercial Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Curriculum DevelopmentField Training FacilitationAccount-Based SellingStakeholder MappingTraining Effectiveness ReportingCoaching Capability DevelopmentProject ManagementTraining Budget ManagementCompliance StandardsPerformance Data Analysis

Soft Skills

Excellent CommunicationFacilitation SkillsPrioritizationInfluencing Without AuthorityStakeholder Alignment

Tools & Technologies

Veeva Vault TrainingArticulate 360CornerstoneDoceboLitmosVeeva Vault PromoMatsEHR Systems

Industry Keywords

PharmaceuticalHealth SystemMarket AccessComplianceMLR Review Process

Tech Stack

Tools & technologies

Vault

About the role

Key responsibilities & impact

Own the end-to-end KAM curriculum, including new hire onboarding, launch readiness, ongoing skill development, and advanced account management training
Design blended curricula using live workshops, virtual sessions, e-learning, microlearning, and on-the-job application
Build and maintain facilitator guides, participant workbooks, e-learning modules, role-play and simulation scenarios, certification tools, verification tools, and job aids
Develop training on account-based selling within integrated delivery networks, including account planning, stakeholder mapping, business reviews, pull-through, and committee and pathway decision processes
Facilitate live and virtual training for the KAM team at onboarding, national and regional meetings, POA sessions, and workshops
Conduct field ride-alongs and coaching observations to assess application and identify capability gaps
Partner with field leadership and Regional Field Trainers to build coaching capability and consistent reinforcement
Deliver training on newly approved materials and updated clinical, access, and competitive information
Build and administer KAM certification and verification programs
Own the KAM LMS architecture, workflows, assignment logic, and completion and effectiveness reporting
Establish and report training effectiveness measures, including knowledge retention, certification results, time to productivity, and observed field application
Use field feedback, leadership input, and performance data to iterate curricula
Collaborate with Marketing, Market Access, Medical Affairs, Health Information Technology, Legal, Regulatory, and Compliance
Ensure training materials complete MLR review and approval and maintain compliance with industry codes and internal policies
Manage training budgets, vendor relationships, and project timelines
Own KAM capability requirements and training priorities for annual commercial planning

Requirements

What you’ll need

Bachelor’s degree in business, life sciences, education, communications, or a related field
5+ years of pharmaceutical commercial experience, including field training or field sales
3+ years supporting key account, health system, or market access focused commercial initiatives
Demonstrated experience designing and facilitating field training, including curriculum development and live facilitation for adult learners
Demonstrated LMS experience building and administering curricula, certifications, assignments, and completion and effectiveness reporting (Veeva Vault Training, Cornerstone, Docebo, Litmos, or comparable)
Working proficiency with e-learning authoring tools such as Articulate 360 (Storyline and Rise)
Working knowledge of Veeva Vault PromoMats and the MLR review process
Working familiarity with EHR systems and health system technology workflows
Demonstrated ability to influence without authority, manage competing priorities with speed, and build stakeholder alignment across a matrixed commercial organization
Excellent communication, facilitation, prioritization, and project management skills
Ability to travel >50%, including overnight and occasional weekend travel for national and regional meetings
Valid driver’s license and acceptable driving record
Current, valid authorization to work in the country where this role is located

Benefits

Comp & perks

Competitive salaries
Excellent benefit package