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Risk Management Services Associate
Arrowhead Programs. Perform business impact strategy directly with customers one-on-one while carrying out loss control and/or claim duties .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in risk management, loss control, and claims processes, with a strong ability to analyze data and provide actionable insights. Proficient in utilizing business intelligence tools and Microsoft Office suite to support client risk management programs and enhance customer service.
Highest-signal resume keywords
Risk ManagementData AnalysisPower BIOSHA RegulationsCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryClaims DocumentationRisk Financing ConceptsData ValidationBasic Claims KnowledgeData VisualizationETL ToolsMicrosoft ExcelMicrosoft PowerPointMicrosoft Word
Soft Skills
Organizational SkillsTime ManagementInitiativeDecision MakingVerbal Communication
Tools & Technologies
Power BIPower QueryBusiness Intelligence Tools
Industry Keywords
Construction ProjectsBuilder RiskCommercial Lines InsuranceLoss Control Best PracticesWorkers Compensation Programs
Tech Stack
Tools & technologiesETL
About the role
Key responsibilities & impact- Perform business impact strategy directly with customers one-on-one while carrying out loss control and/or claim duties
- Advise customers on improving their risk profile using independent judgment
- Assist in reporting new losses to insurance carriers and third-party administrators
- Support Claim Advocates with claim documentation, correspondence, file maintenance, data entry, and claim review materials
- Collect, organize, validate, and standardize claims and risk management data from multiple sources
- Support development, testing, maintenance, and continuous improvement of client dashboards, risk financing analyses, reports, presentations, and analytics processes
- Assist the Loss Control team with document management and data entry
- Collaborate with account teams and cross-functional Claims, Loss Control, Analytics, and account management teams to support client risk management programs
Requirements
What you’ll need- Working knowledge of construction projects/builder risk
- Learn OSHA regulations for general industry, loss control “best practices” and workers compensation programs is required
- Knowledge of or interest in commercial lines insurance, claims, loss control, and risk management
- Ability to learn and apply insurance terminology, basic claims and risk financing concepts, and coverage structures
- Ability to translate data and analytical findings into clear and concise business insights
- Ability to work with large datasets and perform basic data analysis, reconciliation, and quality-control activities
- Ability to work collaboratively across Claims, Loss Control, Analytics, and account management teams
- Experience with or interest in Power BI, data visualization, and business intelligence tools
- Familiarity with basic data concepts, including structured datasets, tables, relationships, and unique identifiers, preferred
- Familiarity with Power Query, data transformation, or similar ETL tools preferred
- Proficiency in Microsoft Office suite, including Excel, PowerPoint, and Word
- Ability to provide superior customer service
- Strong organizational and time-management skills with ability to manage multiple assignments and recurring deadlines
- Initiative-taking and ability to work well without close supervision
- Ability to make decisions with and without established guidelines
- Ability to provide technical support to customers, brokers, and underwriters
- Excellent verbal and written people skills
- Customer-focused approach
Benefits
Comp & perks- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Paid Time Off
- Holidays
- Preferred Partner Discounts