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Senior Claims Adjuster
Arrowhead Programs. Direct and monitor litigation and more complex claims under the Texas Workers Compensation Act .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Texas Workers Compensation claims adjusting, including handling Lost Time and Complex Med Only claims, while providing exceptional customer service and training support within the WC Unit.
Highest-signal resume keywords
Licensed WC AdjusterTexas Workers Compensation Claims AdjustingLost Time Claims ExperienceSubrogation Issue ResolutionTraining and Leadership Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Claims HandlingFile ManagementCoverage Issue RecognitionStatutory Rule InterpretationComplex Claims Management
Soft Skills
Professional Customer ServiceTeam CollaborationCommunication Skills
Tools & Technologies
General Computer Knowledge
Certifications & Qualifications
WC Adjuster License
Industry Keywords
Texas Workers Compensation ActBRCCCHLitigated MattersCSI for Anchor Clients
About the role
Key responsibilities & impact- Direct and monitor litigation and more complex claims under the Texas Workers Compensation Act
- Provide expertise and recommendations for file handling to produce beneficial outcomes for external and internal customers
- Provide professional customer service to internal and external customers
- Handle TX Workers Compensation claims, including Lost Time and Complex Med Only claims
- Handle claims involving BRC, CCH, and litigated matters
- Address complex subrogation issues
- Address and recognize coverage or carrier issues
- Assist the Team Lead with training and assisting other Adjusters
- Serve as a leader within the WC Unit
- Fill some supervisor duties when the supervisor is absent
- Aid in training staff
- Follow CSI for Anchor Clients
- Interpret and understand Texas WC statutory rules, laws, and regulations
Requirements
What you’ll need- Licensed WC Adjuster in State of Texas
- Prior Texas Workers Compensation claims adjusting experience, with a minimum of 3 years of lost time claims
- High school diploma and/or 2 years of general office experience
- General computer knowledge
- College degree preferred (2 yrs) and/or 5 years in insurance related field (preferred)
Benefits
Comp & perks- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Paid Time Off
- Holidays
- Preferred Partner Discounts