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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing B2B accounts and driving revenue growth through strategic relationship-building and tailored service offerings. Proficient in utilizing CRM tools and Google Workspace to maintain accurate records and enhance client engagement.
Highest-signal resume keywords
B2B Account ManagementClient Relationship ManagementCRM ProficiencySales Automation ToolsHigh-Value Deal Closing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account GrowthMarket AnalysisSales Program DevelopmentDeal ConversionClient Lifetime Value Management
Soft Skills
CommunicationNegotiationRelationship-BuildingTime ManagementProblem-Solving
Tools & Technologies
Google WorkspaceCRM SoftwareSales Automation ToolsG SuiteSlack
Industry Keywords
Furniture SalesHospitality SalesTrade AccountsClient EngagementStrategic Development Roadmaps
About the role
Key responsibilities & impact- Manage and grow potential and existing Trade and B2B accounts
- Drive year-over-year revenue and account growth against KPIs
- Build and develop a key account portfolio
- Create strategic development roadmaps for key accounts
- Analyze market opportunities and contribute to sales program roadmap initiatives
- Build trusted client relationships throughout sourcing, procurement, and fulfillment
- Tailor service and account offers to clients’ businesses, projects, and industries
- Activate qualified prospects and accelerate initial deal conversion
- Nurture converted accounts through follow-ups, check-ins, and re-engagement
- Drive repeat orders and increase client lifetime value
- Maintain accurate CRM records and manage accounts and deals daily
- Participate in continuous improvement, feedback, and collaboration initiatives
- Use G Suite and Slack for work and collaboration
Requirements
What you’ll need- 3–5+ years of business-to-business account management experience
- Proven track record managing client relationships, moving deals forward, and growing a portfolio annually
- Experience using CRM and sales automation tools
- Proficiency with Google Workspace
- Experience closing high-value ($50K+) deals
- Furniture sales experience is an asset
- Hospitality sales experience is an asset
- Passion for furniture and interior design
- Strong communication, negotiation, relationship-building, time management, organizational, problem-solving, analytical, and strategic-thinking skills
- Willingness to travel for trade shows, client meetings, and offsite events across Canada and the United States
- Legally able to work in Canada
- Completion of criminal background check
Benefits
Comp & perks- Annual cash bonus when Article hits its annual financial goals (eligible employees)
- 4% RRSP matched contributions through Wealthsimple
- 15 days of vacation
- 1 extra day off (Inclusion and Diversity Day)
- 6 well-being (sick) days
- Hybrid work: 3 days a week in the office
- Work remotely anywhere in the world for up to 3 weeks
- Extended health, dental, and vision benefits
- $1000 health/lifestyle spending account
- TELUS Health App
- Mental Health Assistance/Counseling
- Virtual medical appointments
- Standup desks available upon request
- Stocked kitchens with snacks, premium coffees, and teas
- Onsite fitness equipment with showers and towel service
- Pickleball, badminton, and table tennis facilities/activities
- Dog-friendly office
- Free street parking
- Indoor secure bike storage with change rooms and showers
- 45% discount on the entire product range
- 15% discount for friends and family
