Article

General

• Oversee multi-site preventative and corrective maintenance programs across fulfillment centers, retail showrooms, and offices
• Manage building systems including HVAC, dock doors/levelers, fire safety, plumbing, electrical, waste, pest control, and janitorial services
• Oversee preventative maintenance, site allocation, lifecycle budgeting, and vendor servicing for forklifts, electric pallet jacks, and other material handling equipment
• Own the CMMS and work order intake tracking, including prioritization, escalation, closure, and performance reporting standards
• Partner with Procurement to evaluate, select, and manage third-party vendors
• Negotiate vendor scopes, monitor contract SLAs, enforce safety standards, and lead vendor re-bids or transitions
• Conduct facilities risk assessments, identify safety hazards, enforce corrective actions, and initiate stop-work processes for imminent safety risks
• Develop annual maintenance budget inputs, track portfolio spend, evaluate repair-versus-replace options, and authorize routine expenditures
• Lead facilities readiness assessments for new store openings, warehouse expansions, closures, or relocations
• Establish maintenance plans, align landlord and tenant responsibilities, and build scalable facilities operations across North America
• Report to the Compliance and Maintenance Manager and collaborate with Safety, Retail, Fulfillment, Procurement, Legal, and Finance teams

Facilities Maintenance Specialist

Procurement

• Act as the Subject Matter Expert for Living Room Upholstery, monitoring consumer trends, market competition, and Article customers
• Support creation and execution of category line plans
• Collaborate with Design, Sourcing, and Merchandise Planning from analysis through recommendation
• Define pricing architecture to optimize revenue and meet margin expectations
• Ensure product commercialization calendar milestones are completed on schedule
• Monitor performance and react to business results while sharing accountability for revenue targets
• Conduct in-season and post-season market analysis
• Manage product lifecycles end-to-end, including promotional strategies, sales initiatives, and product exits
• Communicate category strategy to Marketing and Sales teams

Junior Category Manager – Upholstery

Project Manager

• Build and lead Article’s centralized Project Management Office function
• Provide intra- and cross-functional planning and workflow support to internal customers
• Oversee company-wide operating system methods, tools, governance, and compliance
• Lead program and project delivery support and optimization, especially the Product Lifecycle/Assortment program
• Own and deliver the annual strategic planning program
• Simplify, standardize, apply, and continuously improve PMO processes and tools
• Provide cross-functional project and program management services enabling internal customers to plan, execute, monitor, and manage objectives
• Elevate the PMO team so it drives projects rather than merely coordinates them
• Sponsor and safeguard delivery, quality, and health of the Assortment program
• Identify portfolio overlaps, duplications, resource constraints, ownership gaps, and downstream impacts
• Lead a high-performance, customer-focused PMO culture
• Establish project and program management methodologies, standards, processes, and best practices
• Establish tools and processes for monitoring project and program health
• Partner with senior leadership on annual portfolio optimization
• Manage PMO financial targets while minimizing overheads
• Travel to Vietnam at least once a year

Director, Project Management Office – PMO

• Execute the outdoor category line plan around product, price, and timing priorities
• Monitor weekly sales velocity, gross margin targets, and stock levels
• Analyze customer return data and product feedback to identify quality risks and implement solutions
• Drive pricing architecture and tactical promotional plans to clear aging inventory and protect profitability
• Lead end-to-end product lifecycle management, including phased exits and promotional transitions
• Partner with Design, Sourcing, and Planning from analysis through recommendation and execution
• Communicate seasonal strategy and product visions to Marketing and Campaign teams
• Conduct post-season market and competitive analysis to inform future outdoor line expansion
• Establish collaborative rhythms with cross-functional partners and lead weekly performance reporting

Junior Category Manager – Outdoor, New Business

Planner

• Own the end-to-end planning cycle for assigned categories
• Develop and maintain precise SKU-level demand forecasts across all channels
• Reconcile top-down category financial goals with bottom-up SKU plans
• Execute Open-to-Buy (OTB) planning aligned with merchandising and financial strategies
• Manage stock levels to balance product availability and inventory risks
• Analyze historical sales data, market trends, and performance drivers
• Track and report sell-through, inventory turn, and forecast precision KPIs
• Deliver actionable insights and recommendations to Category Managers
• Partner with Sourcing and Order Management on vendor capacity and production planning
• Identify and drive process automation and workflow improvements
• Collaborate with Category Management, Sourcing, Order Management, and Finance in a hybrid team

Merchandise Planner

• Serve as the primary strategic point of contact for Category Management
• Drive cross-functional sourcing strategies and support catalog expansion
• Translate commercial briefs into global category procurement plans
• Own and run the annual Category Positioning Matrix
• Coordinate the commercialization calendar, including New Product Introductions and Supply Chain Risk Reduction projects
• Manage cost targets, manufacturing defects, and total landed-cost optimization
• Lead complex commercial negotiations and improve Bill of Material visibility
• Develop and execute regional supply-base diversification strategies across North America, Southeast Asia, and emerging markets
• Expand the vendor ecosystem and reduce single-source dependencies and monopoly risks
• Collaborate with Product Quality to reduce Cost of Poor Quality and manage underperforming suppliers
• Provide strategic direction and leadership to regional Sourcing Managers and Specialists
• Act as the escalation path for regional, cross-functional, and factory-level constraints during North American business hours
• Monitor vendor capacity constraints involving labor, tooling, facilities, and raw-material safety stock
• Own global vendor accountability metrics, including OTIF production, product cost, and factory defect rates
• Lead sourcing operations teams across Asia and North America
• Report to Asad Ahmed

Senior Manager, Global Sourcing

Engineering Manager

• Lead multiple concurrent micro-squads of 1–2 engineers through shifting project scopes, team structures, and operational frameworks
• Lead project cycles from scoping through production deployment
• Empower engineers to use Claude AI to navigate complex codebases and accelerate onboarding and project rotations
• Own capacity planning and project sequencing
• Balance high-ROI initiatives with technical debt reduction and operational stability
• Lead trade-off conversations with cross-functional stakeholders
• Manage delivery timelines and set realistic expectations
• Partner with Product Managers and Staff Engineers on sprint planning, task creation, and resource allocation
• Guide engineers across frontend, backend, integrations, data engineering, and AWS cloud infrastructure
• Review incidents, bugs, and technical debt metrics
• Ensure squads schedule proactive improvements to reduce operational workload
• Set expectations, define squad goals, and maintain accountability
• Gather 360-degree stakeholder feedback for performance reviews and career growth plans

Software Engineering Manager

Art Director

• Lead the business and operations behind Article’s Creative Services function
• Ensure teams have the resources, processes, budgets, and direction needed to deliver creative work at scale
• Own planning, resourcing, budgeting, production, and delivery of creative work from intake and briefing through final asset delivery
• Translate business priorities into production roadmaps, capacity plans, budgets, and priorities
• Build and monitor performance measures including throughput, capacity, delivery timelines, budget performance, and quality
• Identify operational bottlenecks and build scalable processes, roles, and ways of working
• Own operational budgets, forecasting, cost controls, budget variance, vendor spend, and cost-effectiveness initiatives
• Lead resource and capacity planning across internal teams, external partners, and multiple production streams
• Manage vendor and production partnerships, including procurement, evaluation, negotiation, scope management, contracts, and performance
• Bridge Creative Services and the broader business by translating business needs into production plans and communicating timelines, resources, and trade-offs
• Partner with Marketing, Category Management, Sales, Warehousing, Logistics, and other teams
• Resolve process breakdowns and priority trade-offs between creative teams and business stakeholders
• Protect the standards and conditions required for excellent creative work
• Lead and develop managers across Creative Services
• Foster accountability, customer obsession, high standards, and operational rigor
• Report to Dan Mew