Renewal Manager

Asana

. Oversee client renewals and renew existing licenses .

Posted 10/26/2026full-timeChicago • United StatesMid-LevelSenior💰 $98,700 - $126,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in contract negotiations, customer relationship management, and renewal processes, with a strong focus on maximizing contract value and minimizing churn. Proficient in analyzing data trends and maintaining accurate forecasts to drive strategic decision-making.

Highest-signal resume keywords

Renewals ExperienceContract NegotiationsCustomer Relationship ManagementSaaS ExperienceData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract NegotiationsValue SellingForecastingQuoting SystemsSubscription ManagementRenewal ProcessesClosingDiscoveryStrategic PricingARR Understanding

Soft Skills

Customer Relationship BuildingVerbal CommunicationWritten CommunicationPresentation SkillsProblem-Solving Mindset

Tools & Technologies

SFDCClariAsanaContracting ToolsQuoting Systems

Industry Keywords

SaaSRenewalsCustomer SuccessSales OperationsDeal Desk

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Oversee client renewals and renew existing licenses
Discover growth opportunities and identify or mitigate risk
Ensure high customer satisfaction to minimize churn
Negotiate all facets of contract renewals using commercial judgment
Identify customer needs and drive on-time renewal closure
Engage decision makers to understand requirements, budget, stakeholders, approval processes, and roadblocks
Develop and deliver win/win negotiation strategies that maximize contract value and enhance customer relationships
Maintain and report an accurate rolling 150-day forecast and analyze renewal trends
Document renewal steps in SFDC and Clari systems
Manage quote-to-close processes for renewals within an assigned territory
Create and negotiate strategic pricing and packaging proposals
Defend against competitive pressures and articulate Asana’s differentiators
Partner with Deal Desk, Sales Operations, Legal, Finance, Customer Success, and Sales Management
Contribute to the design and implementation of efficient renewal processes

Requirements

What you’ll need

At least 3-5 years Renewals Experience with a proven track record of success and quota achievement in a renewal sales or related role
SaaS experience is a plus
Able to work West Coast Pacific Time working hours
Exceptional ability to build and maintain strong customer relationships
Excellent verbal and written communication skills
Experience in contract negotiations, value selling, discovery, and closing
Strong presentation skills and executive presence
Ability to maintain a forecast and analyze data and identify trends
Ability to identify and resolve issues related to renewals
Familiarity with work management and the Asana platform
Experience with quoting systems, contracting tools, and subscription management systems
Deep understanding of ARR and renewals
Empathy and a creative, problem-solving mindset
Ability to thrive in a continually evolving environment while balancing a book of business and customer satisfaction
Curiosity about AI tools and emerging technologies, with willingness to learn and leverage them

Benefits

Comp & perks

Equity
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
Flexible hybrid work arrangements, including work-from-home options depending on schedule and team
Performance-based sales incentive pay