Workforce Development Supervisor – Return to Work

Ascension Recovery Services

. Lead, coach, and support a team of Return-to-Work Liaisons .

Posted 10/24/2026full-timeUnited StatesMid-LevelSenior💰 $60,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in workforce development and case management, with a strong focus on coaching, relationship-building, and problem-solving to support participants in achieving employment goals. Proficient in managing caseloads, ensuring compliance with documentation standards, and tracking employment retention outcomes.

Highest-signal resume keywords

Workforce DevelopmentCase ManagementCoaching SkillsProblem-SolvingRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employment ServicesVocational RehabilitationBehavioral HealthSubstance Use Disorder RecoveryParticipant EngagementDocumentation StandardsPerformance MeasuresIndividualized Return-to-Work PlansOutreach and IntakeEmployment Retention Tracking

Soft Skills

Team LeadershipOrganizationFollow-ThroughCommunicationAccountability

Industry Keywords

Human ServicesSocial ServicesCommunity ResourcesWorkplace AccommodationsJob ModificationsGrant RequirementsProfessional BoundariesConfidentialityEmployment BarriersRecovery Services

About the role

Key responsibilities & impact

Lead, coach, and support a team of Return-to-Work Liaisons
Manage participant referrals and caseloads, including outreach, intake, planning, and follow-up
Review participant cases and address barriers to returning to or maintaining employment
Ensure individualized Return-to-Work plans reflect participant needs, functional abilities, employment goals, and job requirements
Support complex situations involving employer concerns, workplace accommodations, job modifications, recurring absences, and employment barriers
Connect participants with recovery, behavioral health, rehabilitation, wellness, vocational, and community resources
Build relationships with employers, providers, and community partners throughout West Virginia
Partner with the Employment Coordinator on employment and vocational training opportunities
Review case documentation and service plans for quality, accuracy, and timely completion
Monitor participant engagement, caseloads, placements, and employment retention
Track 30-, 60-, 90-, and 180-day employment retention outcomes and identify improvement opportunities
Coach and develop team members while establishing expectations and accountability
Ensure consistent Return-to-Work workflows, documentation standards, and grant requirements
Identify trends, barriers, and opportunities and present solutions to the Program Director

Requirements

What you’ll need

Bachelor's degree in human services, social services, behavioral health, workforce development, or a related field preferred; equivalent relevant experience may be considered
Experience in workforce development, employment services, case management, vocational rehabilitation, behavioral health, substance use disorder recovery services, or related program operations
Previous supervisory, team-lead, or program leadership experience preferred
Strong coaching and staff-development skills
Excellent organization, documentation, and follow-through
Strong problem-solving skills and ability to navigate complex barriers
Ability to develop effective relationships with participants, employers, providers, and community partners
Comfort working with performance measures and program outcomes
Understanding of confidentiality and professional boundaries
Ability to travel up to 25% throughout West Virginia

Benefits

Comp & perks

Meaningful employment opportunity with real impact across West Virginia
Frequent statewide field-based travel
Opportunity to help shape a growing program
Coaching and staff-development opportunity
Collaboration with employers, providers, and community partners