Governance Operations Analyst

Ascensus

. Support ERISA §3(16) fiduciary operations by reviewing plan administration against documented 3(16) procedures .

Posted 9/15/2026full-timeRemote • Pennsylvania • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in ERISA §3(16) fiduciary operations, including reviewing plan administration and ensuring adherence to governance standards. Proficient in documenting review outcomes and recommending procedural updates while maintaining confidentiality and data security.

Highest-signal resume keywords

ERISA ComplianceRetirement Plan AdministrationProcedural ReviewMicrosoft 365 ProficiencyAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Plan Administration ReviewGovernance Standards EvaluationDocumentation ReviewProcedural Gap IdentificationOperational Assessment

Soft Skills

Clear Written CommunicationCollaborationIndependent Work

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft Teams

Certifications & Qualifications

QKACRPS

Industry Keywords

Fiduciary OperationsGovernance DocumentationConfidential Data HandlingProcess ImprovementRetirement Operations

About the role

Key responsibilities & impact

Support ERISA §3(16) fiduciary operations by reviewing plan administration against documented 3(16) procedures
Review assigned 3(16) plans for adherence to documented procedures and governance standards
Evaluate alignment between day-to-day plan administration and established 3(16) processes
Identify gaps between documented procedures and actual execution
Document review outcomes using established frameworks and templates
Recommend practical next steps to address procedural gaps or inconsistencies
Maintain organized records supporting procedural reviews and governance oversight
Review and recommend updates to procedures to reflect operational practices
Assist in keeping governance documentation current, accurate, and clearly written
Track procedural gaps, follow-up items, and remediation actions
Partner with internal stakeholders to confirm corrective steps are completed
Escalate material risks or unresolved issues to management
Prepare summary reports and trackers related to procedural reviews and alignment status
Assist with identifying trends related to recurring procedural gaps
Serve as a resource for questions about 3(16) procedures and governance expectations
Collaborate with operations, compliance, and leadership teams
Protect, secure, and properly handle confidential Ascensus data

Requirements

What you’ll need

1 to 3 years of experience in retirement operations, compliance, governance, or a related field
Bachelor’s degree in business or a related discipline, or equivalent professional experience
Strong attention to detail and ability to follow structured review standards
Experience reviewing procedures, workflows, or documentation
Clear written communication skills
Proficiency in Microsoft 365 (Excel, Word, Outlook, Teams)
Ability to work independently while collaborating effectively with others
Exposure to ERISA or retirement plan administration preferred
Experience supporting procedural reviews or operational assessments preferred
Interest in governance, fiduciary operations, or process improvement preferred
Industry certifications such as QKA or CRPS are a plus but not required
Ability to maintain confidentiality and protect sensitive data
Ability to meet remote-work requirements, including a distraction-free workspace, family care coverage during business hours, and required internet speed

Benefits

Comp & perks

Remote work arrangement
Uninterrupted virtual workspace requirement
Family care expected to be in place during business hours
Internet work speed requirement of 25 Mbps or better
Equal Opportunity Employer