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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management with a focus on healthcare, particularly in replacing manual processes with software solutions. Proficient in stakeholder management, data-driven product improvements, and designing workflows that enhance operational efficiency.
Highest-signal resume keywords
Product ManagementHealthcare ExperienceWorkflow DesignData-Driven Decision MakingStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Roadmap DevelopmentSoftware ImplementationAcceptance Criteria WritingCustomer Observation AnalysisManual Process Replacement
Soft Skills
Trust BuildingGraceful Handling of PushbackClear Communication
Tools & Technologies
AI ProductsLanguage Models
Industry Keywords
Prior AuthorizationRevenue CycleHealthcareLogisticsConstruction
About the role
Key responsibilities & impact- Work on the Expand team to launch Ascertain into new product areas
- Own which workflows to take on, their sequencing, and the product features required to deliver them
- Spend time inside doctors’ offices observing manual workflows and identifying breakdowns
- Turn customer observations into products usable by the next hundred customers
- Start with prior authorization workflows and learn how the system behaves
- Report to the product lead for Expand
- Collaborate with engineers, a designer, product ops, forward-deployed engineers, and the implementations team
- Own workflows end to end, including the practice outcome after launch
- Run discovery and shadowing sessions to understand customer operations and prioritize what to build
- Decide which build components become product versus custom solutions for individual practices
- Design for future capabilities while determining where humans need to be involved today
- Deliver value for partners while collecting data for future automation
- Write acceptance criteria and own rollouts, including resolving issues that arise
Requirements
What you’ll need- 4+ years in product management where you set the roadmap
- At least 2 years working on software sold into a single industry such as healthcare, legal, logistics, or construction
- Experience replacing a manual process with software and shipping the solution
- Experience leveraging data and feedback to drive product improvements
- Ability to handle stakeholder pushback gracefully and build trust
- Ability to identify technical approaches that will not meet customer needs and help identify alternatives
- Ability to draft clear briefs, specs, and memos
- Preferred: Prior authorization, revenue cycle, or specialty healthcare experience
- Preferred: Early-stage startup experience
- Preferred: Design or engineering background
- Preferred: Experience shipping a product built on language models
- Healthcare, revenue cycle, or prior authorization exposure
- Experience with AI or LLM products
Benefits
Comp & perks- Equity
- Work that directly impacts healthcare organizations and improves patient care