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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Recruiting Operations, analytics interpretation, and customer education, with a strong ability to translate insights into actionable strategies. Proficient in managing stakeholder relationships and facilitating alignment across various levels of complexity.
Highest-signal resume keywords
Recruiting OperationsAnalytics InterpretationAshby Product KnowledgeStakeholder ManagementCustomer Education
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process DesignQuality of Hire ReportingData AnalysisProject ManagementConsulting Delivery
Soft Skills
Excellent CommunicationFacilitation SkillsCustomer EmpathyAccountabilityExpectation Setting
Tools & Technologies
Ashby
Industry Keywords
Recruiting StrategyCustomer Success ManagementEMEA RegionOperational Best PracticesAdvanced Product Education
About the role
Key responsibilities & impact- Deliver consulting through complimentary RecOps Connects and paid engagements
- Advise customers on recruiting strategy, analytics interpretation, and operational best practices
- Partner with AEs, CSMs, and Professional Services to scope, sell, and deliver paid consulting engagements
- Translate consulting insights into Academy courses, guides, webinars, and segment-specific playbooks
- Contribute to advanced product education, including Quality of Hire dashboard interpretation and analytics strategies
- Shape sophisticated Customer Education offerings
- Partner with the Product Team to turn observations into actionable feedback
- Enable CSMs on foundational Recruiting Operations strategies and tactics
- Build reports or processes for customers when needed
- Support Strategic, Mid-Market, and Startup customers in the EMEA region
Requirements
What you’ll need- Hands-on experience with Ashby’s product
- Excellent communication and clear, concise facilitation skills
- Ability to navigate stakeholders such as Heads of Talent and recruiters
- Ability to handle varying levels of complexity, from interview plan questions to advanced Quality of Hire reporting strategies
- Ability to hold stakeholders accountable, set clear expectations, and facilitate alignment
- Ability to define boundaries and enable CSMs to own foundational Recruiting Operations work
- Ability to enable others in 1:1 and group settings
- Deep customer empathy and ability to translate feedback into actionable insights
- 2+ years of experience in recruiting operations, analytics, and process design
- At least 2 years of prior experience using Ashby in a recruiting operations capacity
- Previous Ashby product knowledge required
- Ability to run projects from scoping through execution and follow-through
Benefits
Comp & perks- Competitive salary and equity
- 10-year exercise window for stock options
- Unlimited PTO with four weeks recommended per year
- Generous family paid family leave
- Generous equipment, software, and office furniture budget
- $100/month education budget
- More expensive educational items, such as conferences, covered with manager approval
- Opportunity to work with a talented and passionate team