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Sales Development Representative
AsiaVerify. Make high-volume outbound calls to targeted individuals and organisations to explore their requirements for AsiaVerify products and services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong outbound calling skills with a focus on generating qualified appointments and maintaining CRM accuracy. Possesses excellent verbal communication and interpersonal skills, with a proactive approach to sales and customer engagement.
Highest-signal resume keywords
Outbound Calling ExperienceHubSpot CRM ProficiencyB2B SaaS KnowledgeStrong Verbal CommunicationTime Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Outbound CallingAppointment SettingLead QualificationCRM ManagementData EntrySales Target AchievementResearch SkillsEmail CommunicationVoicemail Follow-UpCall Logging
Soft Skills
Interpersonal SkillsListening SkillsResilienceCollaborationPositive Attitude
Tools & Technologies
HubSpotMicrosoft WordMicrosoft ExcelEmailInternet
Industry Keywords
B2BSaaSRegTechFinTechComplianceKYBKYCAMLThird-Party RiskSales Development Representative
About the role
Key responsibilities & impact- Make high-volume outbound calls to targeted individuals and organisations to explore their requirements for AsiaVerify products and services
- Handle gatekeepers and objections confidently, and follow up persistently across calls, voicemail and email until a clear outcome is reached
- Ask questions to understand prospect requirements and qualify them against need, authority, timing and budget
- Answer first-line questions about AsiaVerify, its registry coverage and use cases, communicating the proposition by phone and email
- Book qualified appointments for the Sales team, monitor acceptances and confirm attendance
- Brief the Sales team on each prospect to support clear ownership and consistent follow-up
- Research organisations and contacts before calls to personalise outreach
- Build knowledge of target industries, buyer roles and regulatory drivers behind KYB and due-diligence requirements
- Execute ICP-driven calling campaigns, ABM target-account outreach and trigger-led plays
- Communicate regularly with team members on campaigns and daily workflow
- Update HubSpot accurately with prospect and organisation information
- Log every call, outcome, note and next step on the same day; use HubSpot templates and sequences; maintain lead status and lifecycle stage
- Manage daily call lists and work plans to achieve activity and appointment targets
- Report results to the Line Manager and support other team members
- Generate at least 4 qualified appointments per week, with at least 40% accepted as SQLs by Sales
- Make approximately 100–150 calls daily and maintain HubSpot data quality
- Keep reschedule rate at or below 30%
Requirements
What you’ll need- Excellent verbal communication skills and a confident, professional phone manner
- Builds rapport easily over the phone, with strong listening and questioning skills
- A natural passion for sales, a competitive streak and a drive to achieve sales targets
- Strong interpersonal and customer service skills
- Ability to manage own time and prioritise tasks effectively in a fast-paced, remote environment
- IT literate, able to use email, internet, Microsoft Word and Excel to an intermediate level
- Previous outbound calling, telemarketing or SDR experience, ideally in B2B SaaS, is an advantage
- Experience using HubSpot or a similar CRM platform is an advantage
- Experience within SaaS, RegTech, FinTech, compliance, KYB, KYC, AML or third-party risk industries is advantageous
- Self-driven, independent and detail-oriented, with a practical can-do attitude
- Resilient and persistent, able to work under pressure and stay positive in the face of rejection
- Willingness to take responsibility and accountability
- Enthusiasm for learning and openness to coaching and feedback
- Collaborative team spirit
- Strong service mindset when communicating with prospects, clients and internal stakeholders
- Disciplined in daily planning and CRM accuracy
- Proactive and comfortable working in a fast-growing, commercially focused environment
- Positive, pragmatic and solutions-focused mindset