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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Account Management and Expansion Sales within B2B SaaS, with a focus on driving upsells, renewals, and building business cases from customer data. Possesses strong business acumen and the ability to engage executive stakeholders effectively.
Highest-signal resume keywords
Account ManagementExpansion SalesBusiness Case DevelopmentB2B SaaS ExperienceStakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
UpsellingRenewalsMulti-Threaded Deal CyclesROI ModelingForecasting
Soft Skills
Entrepreneurial MindsetConsultative SellingOutcome-Focused Communication
Industry Keywords
Customer SuccessAI SalesAutomation SalesTechnical SaaS Products
About the role
Key responsibilities & impact- Manage and grow a portfolio of enterprise customers
- Drive expansion through new module adoption and cross-department penetration
- Build value cases from customer data and lead consultative, outcome-focused conversations with business and technical leaders
- Run multi-threaded expansion and renewal cycles, keeping every stakeholder and internal team on a shared plan
- Partner with Customer Success to ensure customers achieve measurable value
- Work with Product and Marketing to sharpen positioning and go-to-market strategy based on account insights
- Forecast expansion opportunities accurately and maintain high renewal rates
- Help write the account management playbook, with an eye toward growing into a leadership role as the team scales
Requirements
What you’ll need- 5+ years in Account Management or Expansion Sales within B2B SaaS
- Track record of driving upsells, renewals, and multi-threaded deal cycles
- Experience building business cases or ROI models from customer data
- Strong business acumen and comfort engaging executive stakeholders
- Entrepreneurial mindset: you'd rather build the process than wait for one to be handed to you
- Experience selling AI, automation, or technical SaaS products is a plus
Benefits
Comp & perks- No explicit benefits, perks, or compensation extras stated