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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in employee relations, performance management, and organizational effectiveness while effectively partnering with leaders to drive strategic decision-making and team development. Proficient in facilitating workshops, managing organizational change, and advising on compliance with employment laws.
Highest-signal resume keywords
HR Business Partner ExperienceEmployee Relations ExpertisePerformance Management PracticesOrganizational Change ManagementLegal Compliance Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee RelationsPerformance ManagementOrganizational EffectivenessConflict ResolutionWorkforce PlanningData AnalysisTraining FacilitationCoachingInvestigationsTeam Management
Soft Skills
Interpersonal SkillsCommunication SkillsInfluencing SkillsResiliencyProfessional Demeanor
Tools & Technologies
AirtableCanvaCulture AmpMicrosoft Office Suite
Industry Keywords
Employment LawsOrganizational ChangeTeam EffectivenessPerformance ImprovementEmployee Lifecycle
About the role
Key responsibilities & impact- Maintain and manage a client portfolio across the ASPCA by building trusting partnerships among all levels of staff
- Partner with managers and People Partnership colleagues to align support, synthesize team challenges, and inform strategic decision-making
- Advise Department Heads, People Managers, and Individual Contributors on engagement, career development, employee relations, performance management, and organizational effectiveness
- Identify opportunities to improve team effectiveness, remove roadblocks, and advance organizational priorities
- Lead inquiries, consultations, and formal investigations into grievances and confidential complaints in partnership with Legal
- Create talking points and guide critical manager-employee conversations while ensuring policy compliance
- Consult on workforce planning, headcount strategy, budget planning, restructures, and team changes
- Mediate conflict and facilitate solution-based conversations
- Facilitate workshops and trainings with Learning and Development
- Attend, present, and facilitate client team meetings
- Build relationships across teams and locations while shaping culture and driving organizational priorities
- Guide leaders through the employee lifecycle, including promotions, job descriptions, compensation processes, onboarding, performance improvement plans, discipline, and terminations
- Develop and coach managers on effective leadership and employment-law matters
- Advise employees and managers on communication, conflict resolution, career development, and professional growth
- Apply performance management practices covering goal setting, feedback, reviews, and retention
- Collaborate with the People Team and Talent Acquisition on staff challenges, internal hiring, policies, and equitable hiring experiences
Requirements
What you’ll need- Ability to partner with, engage, and influence senior organizational leaders
- Proven ability to influence others without being part of the management hierarchy
- Excellent oral and written communication and coaching skills
- High interpersonal skills for sensitive and confidential situations
- Ability to work in a fast-paced environment and handle competing tasks and demands
- High resiliency and professional demeanor
- Ability to work evenings and weekends as needed
- Ability to work two pre-planned on-call weekends per quarter
- Experience working with a remote workforce at varying levels preferred
- Comfort with legal involvement and risk associated with the work
- Ability to exemplify ASPCA core values and behavioral competencies
- High school degree or GED required
- B.A./B.S. degree preferred or equivalent experience
- At least 3 years of HR business partner, people partner, or equivalent experience directly advising leaders on employee relations, investigations, performance management, and organizational effectiveness
- At least 5 years of experience with demonstrated success managing a team or equivalent experience
- Knowledge of employment laws in the United States
- Experience managing organizational change/restructures required
- Experience planning and facilitating meetings, trainings, or workshops strongly preferred
- Experience tracking and analyzing data preferred
- Proficiency with Airtable, Canva, Culture Amp, and Microsoft Office Suite is a plus
- Experience advising and coaching leaders on complex employee performance, conduct, and team effectiveness matters highly preferred
- English required
Benefits
Comp & perks- Affordable health coverage, including medical, employer-paid dental, and optional vision coverage
- Flexible time off including vacation, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off
- 401(k) plan with dollar-for-dollar employer match up to 4% and an additional 4% contribution
- Professional development opportunities including classes, on-the-job training, coaching and mentorship
- Internal mobility opportunities
- Opportunities to support in the field
